Liked: Location excellent.
Disliked: Rooms and corridors could do with an update.

Passable

Liked: Very central location in a nice old building with a huge potential.
Disliked: Unclean room and bathroom; huge clipped nails on the flood, hair in bathtub, tiles not cleaned;Air conditioning can?t be controlled.Very dirty glass doors.

Disappointing

Liked: The bed
Disliked: The room and staff

Exceptional

Poor

Liked: Location
Disliked: Unbearably hot room (208) . Should have guessed when entering the room as there was a floor standing A/C unit with a hose to put out the window (as you would with your tumble drier) . That said we went out to enjoy Cardiffs great nightlife . Woke at 3am .... room was like a sauna with no visible heating on . I can only assume the room is above or next to a boiler house of some sort . It was too late to change room so rode it out uncomfortably ... didn't get much sleep . I did voice my concern on checkout only to be told someone would ring me which they did offering a 20% refund . Given that we returned next evening due to work commitments and was then allocated a double when we'd booked a twin , then were twice given cards for another room miles away which wouldn't open the door if just lost interest . As did the hotel I assume given their poor offer of 20% . I'd have expected at least 50% ...

Superb

Liked: Everything room staff nothing not to like
Disliked: Nothing we couldn't use the bar or restaurant but that was due to covid reasons so couldn't be helped we have stayed there before when all facilities were in use and found them very good

Very good

Disliked: Room too hot and unable to open window or reduce temp

Good overall but could have...

Liked: Bed was very comfy
Disliked: Broken light in the bathroom

Great location but a very...

Liked: Location is fantastic to sight see as central Cardiff and located close to everything Cardiff offers. The reception team Darren was really helpful and welcoming...
Disliked: The hotel itself is very tired and could do with a re vamp as very dated inside with wallpaper coming away from the walls and the room was a tad small with old windows which were noisy.

Very good