The Andrew Hotel

Good

Exceptional

Liked: I loved the hotel being so close to the LIRR. Valet driver/doorman Willy went above and beyond to make sure we were comfortable for our stay.

the stay was mediocre at...

Liked: The Headstone display with the name of the hotel.
Disliked: Unfriendly staff. Indifferent to your questions and carry a "don't care" attitude. We checked in at late night at 1 am after a long drive from Canada. We emailed about our late check in and did not get any response to it. At the time of check in no parking was available as mentioned in their website. The receptionist asked us to park in the street parking in front of the hotel. We followed their instructions to a T only to get a ticket in the morning for $50 from the county as it was a local cleaning day, this information was not made available to us by the staff when we were asked to park streetside when questioned why so, we were rudely pointed to a board outside the hotel end of street with said information. I did get a parking spot upon payment of $20 in the hotel after 9 am. When asked about the parking confusion the bell boy response was rude and he blamed it on us. The breakfast is substandard and not fresh at all. The room is acceptable in terms of cleanliness althought the Air Conditioning unit did seem to have aged poorly making the most noise in the room by a mile.

Pleasant

Liked: cleanliness comfortable
Disliked: i will be calling in a complaint... when i arrived early, the concierge they told us they did not have a restroom that we could use.also when we checked in .. they told us that we had to pay $15 for valet parking. guess what i parked my own vehicle.not very happy.. valet parking is when a person take ur vehicle.

never again

Liked: breakfast ok
Disliked: parking impossible small room had to upgrade

Overall good experience

Liked: Nice staffCooperative Clean place
Disliked: Can improve the breakfast by adding wheal bread

Passable

Liked: Convenient location
Disliked: The place needs a deep cleaning and power washing, from the filthy windows and a/c filters to the floor in the elevator.

Comfortable and quiet close to...

Liked: Close to restaurants and the train station, quiet, comfortable.

Pleasant