Name: The Alverton
Address: Tregolls Road, Falmouth
Telephone: 0800 031 8416
Rating: 4.5

Loved it

Liked: How amazingly they took care of my disabled mother and how they did everything to make her comfortable

We had a lovely experience...

Liked: Room was very good, comfortable with a lovely view over the courtyard. Breakast very good and evening dinner was lovely. Good selection of dishes on offer at very good prices. Served by very attentive and pleasant staff. Every one was polite and had big smiles.

Really nice place clean and...

Liked: Everything was amazing the staff where always really kid, considerate, the food was always perfectly cooked and the staff could always make accommodations to meet your needs
Disliked: Sadly the chairs in our room where not very comfortable and did not look very clean.

50/50

Liked: Breakfast very poor, toast not cooked bacon overcooked , we waited for one hour for breakfast, waitress’s need to smile
Disliked: Pillows were like concrete blocks. Windows could only be opened a little which made the room hot on a very hot day, I do understand you have to think of safety.beautiful hotel the setting gorgeous.

It was a shame the...

Liked: For a large old building with a lot of history the condition of the interior was kept to a high standard
Disliked: Our allocated room, 12, on first impression met all you would expect. However circa 6 a.m. we were woken by the noise of a water under high pressure entering a water tank of some kind in an adjacent loft space or room. This continued for at least 1.5 hours and we never got back to sleep. On mentioning this at check out the information was met with no concern by the counter staff giving the impression it had been heard before. It is annoying that as this problem appears to be well known by staff we were allocated the room considering the hotel was not full and plenty of alternative rooms could have been offered.