The Allen Hotel Guest Reviews
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|7.0 miles from New York City centre|
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Huanyu Fri, 24 November 2023
The whole hotel is clean...
Liked: No breakfast provided, but the hotel staff do have some recommendation nearby, and the nearby chinese restaurants are great too
Disliked: Sauna room in male's bathroom wasn't function at that time
Seip Thu, 23 November 2023
Anonymous Tue, 21 November 2023
Naomi Mon, 20 November 2023
Paul Thu, 16 November 2023
A lovely surprise with regards...
Liked: Super friendly staff on reception, which is manned 24/7. Room was a delight, with a welcome balcony overlooking the area. Good selection of TV channels, and a neat digital keypad system to communicate needs to the chambermaids. Toiletries and towels were well stocked. Interesting area of NYC, close to China Town, the Bowery, and easily accessed subway stations. Roof terrace affords a good view of the area, too.
Disliked: As with every hotel, the air-conditioning/heater controls aren't as simple as they might be. But, it heating did work well once on.
Benjamin Tue, 14 November 2023
Liked: The location is really great. The neighborhood is very pleasant and the hotel is located near several metro stations.
Disliked: Be careful, the rooms are very small. It is not possible for 2 people to sleep in the same bed.We booked for 3 people, for a room supposed to accommodate 4 travelers. After expressing our dissatisfaction, we had to complain several times to get another room. Communication with the hotel was catastrophic! We never came across the same people, the information doesn't circulate, one of the hostesses embarrassed us because she was so unwelcoming!!!Each time we had to ask for a third towel because they only put two towels in the room (supposedly supposed to accommodate 4 people). I do not recommend the hotel at all which, despite its location, should take care of reviewing the service and modernizing its rooms to avoid misleading customers.
Alina Tue, 14 November 2023
Stanley Mon, 13 November 2023
Sean Mon, 13 November 2023
Liked: The bed we’re comfortable
Disliked: The door to the back porch wouldn’t lock so me and my spouse was uncomfortable to sleep anyone can just walk in the door
Marta Mon, 13 November 2023
Liked: The room was very nice for NYC standard. The receptionist was very friendly.