The Allegro Royal Sonesta Hotel Chicago Loop

Liked: The staff was very friendly and helpful. Great location. Overall a beautiful hotel!
Disliked: The rooms are small, which wasn't an issue for us since we didn't spend a lot of time in it. But, something to consider.

Great staff; love the retro feel. Nice clean room; comfortable bed.

Liked: Friendly service; nice clean room.
Disliked: Nothing.

Liked: We loved the great location to the Oriental Theater. Everyone was very hospitable and eager to help. The coffee bar in the morning and wine at night was a nice touch.

Comfortable stay, pricing needs to...

Liked: The room had everything that it needed. Everything worked. Beds were very comfortable. the staff was friendly and the property seemed very clean.
Disliked: I booked this property through booking. I found the original pricing for the property competitive. Once I booked I got an email from Sonesta about a mandatory 30 dollar per night fee. That would add another 90 dollars for a three night stay. At this point, I could have cancelled the booking but I already spent an hour searching for rooms and I didn’t want to restart the process. I really think Booking should have included it in the original fee. Just in case you wondered, the 30 dollar fee gets u 2 bottles of water daily, coffee and scones, the use of the internet and $10 daily credit at their expensive restaurant. There is hardly anything at the restaurant for $10, it is another way to get u in the restaurant . One last thing, you will also be greeted with a $300 hold on your credit card for incidentals. They will release this after checking out.

Exceptional

Great location and a great...

Liked: Brilliant hotel located in the heart of Chicago
Disliked: Nothing

Very good

Passable

Liked: Great location. Right downtown, next to a lot of things and walkable.
Disliked: The walls are PAPER THIN...You will hear everything being said next door to you or in the halls. For the price, you'd think something like breakfast would be included...it wasn't. Just generally, I don't feel like I got my money's worth. Its an overpriced hotel with decent aesthetics.

Very good

Liked: The staff, cleanliness, location
Disliked: The bathroom, the shower and no area to place toilet bag and do your makeup

Exceptional

Great location and trendy hotel...

Liked: The location to downtown and some of the more touristy things to do in Chicago. The room was comfy but a but small, bit overall it was a good experience.
Disliked: Breakfast menu was pretty limiting especially for those that have food allergies or intolerances.

Representative Art Deco building next...

Liked: The staff is very friendly. The location is good, suitable for someone who doesn’t want to stay too close to the hustle and bustle but still has access to the central tourism spots within 15 minutes’ walk. It’s next to the Palace Theatre, so don’t miss the chance to watch a show at night.Most importantly, if you want to explore Art Deco, this is the hotel you should stay at as it’s one of Chicago's representative Art Deco buildings!