Liked: The staff was very friendly and helpful. Great location. Overall a beautiful hotel!
Disliked: The rooms are small, which wasn't an issue for us since we didn't spend a lot of time in it. But, something to consider.

Great staff; love the retro feel. Nice clean room; comfortable bed.

Liked: Friendly service; nice clean room.
Disliked: Nothing.

Liked: We loved the great location to the Oriental Theater. Everyone was very hospitable and eager to help. The coffee bar in the morning and wine at night was a nice touch.

Exceptional

Superb

would definitely stay here again!...

Liked: location
Disliked: 312 Chicago…the restaurant in the hotel was really under par for the price.

Exceptional

Terrible

Liked: I Had a terrible experience since I check in, stuff at front desk not able tô hear and understand customer needs, I asked for sometnhing simple as a cap shower and they said was out of stock. They wanted tô charge USD 28 that wasnt in booking informatiin. Room is dark, old small. For the price of thisbhotrl, is very bad.

Very good

Very affordable and pleasant stay,...

Liked: Very clean and fancy hotel!
Disliked: nothing I disliked

it’s nice enough and in...

Liked: the location is excellent & the hotel is gorgeous
Disliked: the bed/bedding retains so much heat. it was a constant battle of going from hot to cold to hot again. would be nice if there was a way to buy drinks at late hours such as water and pop. if there was one, it was not well advertised or easy to find

Disappointing