The Allegro Royal Sonesta Hotel Chicago Loop

Liked: The staff was very friendly and helpful. Great location. Overall a beautiful hotel!
Disliked: The rooms are small, which wasn't an issue for us since we didn't spend a lot of time in it. But, something to consider.

Great staff; love the retro feel. Nice clean room; comfortable bed.

Liked: Friendly service; nice clean room.
Disliked: Nothing.

Liked: We loved the great location to the Oriental Theater. Everyone was very hospitable and eager to help. The coffee bar in the morning and wine at night was a nice touch.

Will not stay here again,...

Liked: Location, location, location. Nowhere could be more convenient. One block to the L going and coming to O'hare. Theaters two blocks, stores five blocks, busses to everywhere a few blocks.
Disliked: Prices have gone up of course so using the so-called ten dollar a day credit as part of the daily $$$$$$ resort tax now seen in every big city, no longer gets you much and they changed the options for what you can use it on since last trip. Food items we used to order no longer offered. Advertised scones from 2:00-4:00 were not available after rushing back to hotel in the afternoon. First come-first serve it would seem with no monitoring. Coffee urns moved to treacherous up and down stairs access only inside back room.

Very good

Liked: Good location, walking distance to many atractions and also public transit. We had a room on inner part of the hotel, no view but very quiet. Room was big, clean and comfortable. Effective and polite staff. Loved that the Starbucks was right in the same building, very comvenient.

Exceptional

Very good

Would have never paid the...

Liked: Location
Disliked: Tv would not work, restaurant was closed, air conditioner not working properly

Exceptional

Passable

Pleasant

Exceptional