Exceptional

Exceptional

An excepcional hotel, everything to...

Liked: Location, design and every was amazing
Disliked: nada

A great stay - while...

Liked: We had an exceptional stay at the Alfond. We traveled with our daughters lacrosse team & families. We all decided to stay at the Alfond because of the location and access to activities (shopping, ice cream etc.) for the kids to do in our down time. We also traveled with our dogs which made us and them SOOOOO happy... We had them with us most of the day ad did not leave them unattended in the room - we will definitely stay there again..
Disliked: It rained during our stay so kids could not swim - BUT wont hold the Alfond responsible LOL

Very good

Very well located for my...

Disliked: Room was very nice. I was easily able to set thermostat for my personal & unusual warmer room temp. But the room was also quite dark. Having one seating area that could brighten up would help my older eyes.

Very relaxing and enjoyable stay!

Liked: Very nice facility and pool area. The location was great to walk to restaurants and bars in Winter Park?s Park Ave area. The staff was excellent and went above and beyond.
Disliked: The room was clean and spacious with nice amenities but could use an updating, which appears to be in the works.

Walkable location, great pool

Liked: The staff were friendly and helpful, and the pool area was beautiful. We liked being able to walk to Park Avenue restaurants and shops. The room was nice and quiet. There were robes and an umbrella for our use, which were thoughtful touches.
Disliked: I found the price of the hotel rather high, and the bed was a little too soft for my back. Emails from staff could be more timely and professional: I never heard back about my request to check in an hour early, and another message was just a simple sentence, like, "Our pool is open during renovation." It was missing politer things like "thank you for your message...best regards" which just take a second to write and present a more caring image. Everything else was nice.

Very good