The Alexandrian Old Town Alexandria Autograph Collection

Good

Friendly, clean, good location

Liked: CleanGreat serviceFriendly staffLocation
Disliked: The decorative pillows smelled like urine.The mattress was a spring and uncomfortable

Superb

Liked: Location is just right near the river, park and eateries. Very convenient.
Disliked: Staffs should smile more.

So disappointed

Liked: front desk employees were very nice but incapable of fixing problemms
Disliked: air conditioning was non functioningin my first room 332 and staff knew it, I was relocated to 330 but a/c was inconsistenttwo o f three elevators were out of service, one guest was stuck in elevator causing fire company to extract her, I had to walk down three flights of stairs twice, wait 12 minutes for solo elevator, restaurant a/c was not working and staf was not pemitted to open windows so a guest opened them so we could breathe. I expressed concern at check out and got no accommodation, was told I had to talk to manager, of course he was not there

Wish we could have stayed...

Liked: Location, ambiance, facilities
Disliked: Nothing

We like this hotel, but...

Disliked: Servicing the room -- very late or never. Sink was clogged up. Reported to front desk. Tech shows up. We ask him to return in five minutes (wife in bathroom). Never cam back._

Very good

Exceptional

Exceptional