The Alexandra Hotel Guest Reviews
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Candace, London, visiting Lee's Palace Toronto Thu, 19 May 2022
It was great value and we were able to park at the hotel which was great. It had everything we needed for the night. Had the air conditioner not been a very old one and click and bang all night, it would have been a great night!
Liked: The price was great.
Disliked: The air conditioner was loud and banged - it kept us up most of the night.
Zachary, London, visiting Hard Luck Bar
What an amazing hotel. Comes with cutlery and plated plus a near full kitchen. Flat screen TV's so you can plug a computer or gaming console in, and openable windows. Such a perfect little place.
Liked: The amazing staff and comfy beds.
Disliked: None.
Claire, Rochester, NY
This wasn't a 5 star luxury hotel, but I didn't expect it to be. The woman who was running the place was really friendly and helpful. The room was small, but besides a bed and a bathroom also included a stove top, a microwave, a fridge, a kitchen sink, a desk, a TV, a couch, and a window AC. What else could you want? In the mornings there was a pile of complimentary newspapers by the elevator. Parking was $5 a day, but once there we were able to leave the car and just walk everywhere. The area felt safe enough - though I was walking everywhere with my husband - if I was alone, I may have been a little wary late at night. I was pleasantly surprised and would stay here again.
Liked: Friendly staff, free wifi, mini-kitchen.
Burke Wed, 23 July 2025
We did not feel safe...
Liked: Friendly staff
Disliked: Not well maintained. Did not feel safe. People were doing drugs outside on the property right by the entrance. Front entrance was broken. They charged to park in an unmaintained lot and large security fee for a substandard room.
Julie Tue, 22 July 2025
Good
Liked: The good: rooms are very clean and modestly but conveniently furnished. Love having the kitchenette available, so we could make food rather than constantly eating out. Appreciated having chairs and tables as well. The hotel is very quiet and the staff are incredibly friendly and helpful. When we checked in we were given maps and all sorts of information about how to get to our destinations. Parking fee is quite reasonable and cameras keep parking secure. Plus the location can't be beat! An easy walk or transit ride to all of the city attractions. Bordering the hotel property is a park with play equipment and a pool as well. 30 min walk to CN tower; 40 min to harbour; 10 min walk to Kensington market/Chinatown, transit station. 30 min transit ride to casa loma, university and museum district.
Disliked: What people may want to know: it appears this hotel also serves as temporary housing for people experiencing homelessness. At all hours there are people gathered around the entrance, hanging out and snoking various substances. Initially this was startling but truly we never had a single issue. Any person we interacted with here was friendly and respectful.My only negative from the room was that the bed was quite firm, not the most comfortable. But again it was very clean and in general the room was good for our needs. I was traveling with my 2 kids. I would also have liked a hook in the bathroom.
Brad Mon, 21 July 2025
Passable
Liked: to many bums at door should clean that out rest is jot bad but not 5 star
Disliked: too many bums
Anonymous Sun, 13 July 2025
Reasonably priced option to stay...
Liked: Friendly service at the front desk.
Disliked: Wasn't really able to control the air conditioning except turning it on or off.
Guillaume Sat, 12 July 2025
Good place for convenience, that's...
Liked: Its pricey, but for Toronto I guess somewhat reasonable. Check in was easy enough and rooms were surprising clean compared to the rest of the facilities.
Disliked: Being on the cheaper end, and in a slightly dodgy neighbourhood- some rooms seem rented long term to drug users and for prostitution. Didn't bother me and there were no issues during my stay, but definitely not appropriate place for families and single female travelers. Besides the rooms, rest of hotel is in a pretty uninspiring state.
Anonymous Mon, 30 June 2025
it seems that they use...
Disliked: many people outside doing drugs
Bernd Tue, 24 June 2025
Superb
Liked: They have a nice pool
Disliked: It was expensive because of Formula 1
Ron Sat, 21 June 2025
Good location in a great...
Liked: Toronto is a wonderful city. The Alexandra is close to Kensington Market, Chinatown, Queen Street shopping and streetcar lines. The room had fridge, sink, microwave and a good shower.
Disliked: It is near a park and a lot of homeless people seem to hang around just outside the hotel. They look menacing but are completely harmless.
Michelle Sat, 21 June 2025
Exceptional
Ferdinand Sat, 14 June 2025
Very awful to remember.
Liked: The place was dirty, environment unsafe, terrible doors and scary people all over the corridors.
Disliked: Everything.Very nasty laundry room, where I stained my shirt when trying to iron.You need to refund my money and remove this place from your booking.