The Alex

Superb

Liked: Location, breakfast, quality

Exceptional

Liked: Very central. Rooms were lovely and beds super comfortable. Staff were so helpful and friendly.

Exceptional

Superb

Liked: Staff were very politeBeds were very comfortable
Disliked: Little noisy from The Note

I was happy with my...

Liked: The staff were great!!

Exceptional

Excellent service, location and room

Liked: Simon was excellent and really helpful. We arrived early and he helped us check in our bags and also helped us book different things to do for the day so we had a great experience. Our rooms were ready when we got back
Disliked: Breakfast was mediocre

Enjoyable stay, nice breakfast. Would...

Liked: The location was a short walk in to the main area but far enough away to be out of the hustle and bustle. The service from the front desk was great especially from Simon who went out of the way to help us (especially when I luggage hadn't arrived till the following night).

No cash accepted

Liked: Location was good.Breakfast was excellent
Disliked: Arrived at the hotel to check inSaid I would pay cash to be told they did not accept cash.Took out my phone to pay with that to be told I needed a physical card.Luckily my wife had a cord otherwise I was snookeredThe no cash policy was never communicated to us either by email or on booking.com website.