Lovely "old school" hotel in the middle of everything downtown. Gracious lobby and lovely staff at every turn. Will definitely return!

Liked: The rooms are comfortable and well appointed.
Disliked: Slowness of the elevators.

Everything was great from the time we arrived and we will be back next stay in Dallas.

Liked: Service and room were fabulous.
Disliked: Nothing.

Vintage style hotel with a lot of charm. Great location, friendly staff, and all the amenities you could need. Really enjoyed the ambience.

Liked: Great hotel!

Liked: Very nice - a beautiful hotel.

Pleasant

The entire weekend was exceptional....

Liked: Incredibly beautiful and clean.
Disliked: Nothing! It was perfect.

Beautiful hotel, great front desk,...

Liked: Beautiful hotel!
Disliked: I was Staying overnight dealing with a two day delay to get home back to Atlanta.I checked in around 2 AM and checked out around 8 AMUnfortunately, the guest above me was making a tremendous amount of noise all night long as well as I was woken up by housekeeping very early in the morning, thinking the room was unoccupied.

Stayed just one night for...

Liked: Beautiful property. Rooms were spacious. Beds were comfortable
Disliked: Nothing.

Pleasant

Liked: The lobby
Disliked: The hotel is great but what I did not like is that when I first came, they took a deposit of $3900 and a bit more then they took another deposit of 4900 something dollars and they said it was by mistake. We will return the money back. They did return the money back but what I did not like when I first booked it through booking and I have an email confirmation that including taxes it was $3700 then they tell me the first amount with the deposit, which was 3900 is a mistake it should have been 4900 and they changed it in booking I said OK I didn’t agree but I was going to complain when I come back and booking all of a sudden they return the amount back the 4900 then they take it back again they’re missing up my financials with the difference of exchange rates I keep losing

Overall a comfortable and fun...

Liked: The staff was nice and helpful.
Disliked: The location and the cost to park.

Gorgeous historic hotel with wonderful...

Liked: Amazing service but confusing valet
Disliked: Small rooms and valet

ok

Liked: Bed was very comfortable. Bathroom could have been bigger.
Disliked: Small bathroom. Had to wait a long timej for elevators.

Exceptional