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Overall Average Score:
Wonderful (4.52 out of 5)
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Franchelle, Austin, visiting AT&T Performing Arts Center Mon, 3 April 2017
Lovely "old school" hotel in the middle of everything downtown. Gracious lobby and lovely staff at every turn. Will definitely return!
Liked: The rooms are comfortable and well appointed.
Disliked: Slowness of the elevators.
Steven, Whitesboro Mon, 23 May 2016
Everything was great from the time we arrived and we will be back next stay in Dallas.
Liked: Service and room were fabulous.
Disliked: Nothing.
Fara, Edmond, visiting Dos Equis Pavilion Mon, 3 June 2013
Vintage style hotel with a lot of charm. Great location, friendly staff, and all the amenities you could need. Really enjoyed the ambience.
Liked: Great hotel!
Sally, Oklahoma City, visiting Gilley's Dallas Mon, 27 May 2013
Liked: Very nice - a beautiful hotel.
Kelly Thu, 10 December 2020
The stay was luxurious and...
Liked: The staff was fantastic nd the beds were soooo comfortable! Wish the Restaurant would have been open as it was highly recommended. Maybe next time!
Caroline Mon, 30 November 2020
Easy contemporary stay in Downtown...
Liked: Old building and historic preservation really nice. Modernisation overall good though somewhat tacky. Coffee shop really nice though a little overpriced. Service was good, people kind and helpful at your beck and call!
Disliked: No space in bathroom to put toiletry bags. No toilet brush cleaner. The smell of the lobby was too bitter and strong and the decor was somewhat tacky but very Dallas millennial so it works!
Jerrick Mon, 23 November 2020
Exceptional
Anonymous Sun, 15 November 2020
Bad
Liked: Did NOT like: Modern room decoration out of step with classic common areas. French Room closure not disclosed on website. THEN, front desk person sent me to Dakota, a white table cloth restaurant that was also CLOSED.
Disliked: See above.
Anonymous Thu, 22 October 2020
Superb
Taylor Thu, 24 September 2020
Good
Kiera Sat, 12 September 2020
Very good
Maria Fri, 11 September 2020
stay home during pandemic
Liked: The staff was nice
Disliked: Well, two weddings going on. No mask. No social distancing. More than a hundred people milling around lobby. Very loud in lobby. No access to bar, room service or restaurants. No breakfast either. Just a reheated premade sandwich from coffee bar. Our phone did not work and we had no coffee maker. Cleaning service came at 4pm to clean our room when we were in it. Pool had 70 people with no masks or social distancing. A stay-cation in the time of pandemic is terrible. My advice. Stay home
Amanda Sun, 6 September 2020
Exceptional
Jo Mon, 3 August 2020
The price was more than...
Liked: Great location. Staff were very friendly and helpful.
Disliked: Covid restrictions were in place, which was good. However, one elevator was not working and it took ages to get a ride back down to the 1st floor as people did not observe the mask wearing rule and crowded the elevators. We used the stairs once, but we were on the 10th floor.
