The Address Connolly (formerly The North Star Hotel)

Superb

Would definitely return

Liked: The hotel was fab! Staff were so lovely and helpful and the hotel was so clean.
Disliked: There should be parking validation, we paid €33 for parking alone. Also the air conditioning wasn’t extremely good although it was a heatwave and assuming most rooms had it on I was assuming it was under a bit of pressure.

Poor

Disliked: Aircon in room wasent working. We left hotel to get food and reception told us they would look after it we arrived back 2 hours later to the same problem which we had to go to reception and again took away from the experience of the hotel and my wife got a really bad migrane from the heat in the room.

Great stay.would book again in...

Liked: Very unique property. Lots of safety and security. Very friendly staff
Disliked: One of our rooms had an air con issue. It took several complaints before they finally replaced the filter and had it working. Sadly that was one night of only a two night stay.

Passable

Beware of noisy rooms overlooking...

Liked: The bedroom was lovely - really comfortable bed and pillows and a good modern refurb. Liked being able to use the club room on the top floor so we could sit outside
Disliked: The location - right next to railway. People were literally looking into our room from the train. We complained but they said they couldn’t move us. We complained again the next day having put up with the noise overnight and they then agreed to move us. The hotel should warn people of this and give a cheaper rate for these noisy rooms

Exceptional

Liked: Great location and lovely laid out interior.

Exceptional

Disappointing as I had stayed...

Liked: The location - it is very convenient to both rail and bus stations.The style of the hotel and the atmosphere.
Disliked: It was the hottest day of the year, the AC in the room did not work. The temperature in the room showed 32 degrees.The night porter did his best, getting a fan and suggested opening the window, which we did, it made for a very noisy and uncomfortable night with little sleep. Upon check out I mentioned this and was greeted with ok.