Name: The Abbey
Address: Abbey Road, Great Malvern
Telephone: 0745 127 3975
Rating: 4.25

Passable

Liked: The location and service.
Disliked: The pillows were terrible; I couldn’t sleep or get comfortable. They were flat and rigid.

An excellent hotel in lovely...

Liked: Central Location, beautiful upgraded room with views of Priory, and views beyond . Well equipped and clean large room and en-suite
Disliked: Watered down orange juice for breakfast !!!Definitely

Very good

Exceptional

Liked: Everything. Air con would have been nice though
Disliked: Nothing

Very good will come again

Liked: Location
Disliked: Some of the building ( the post 1950’s wing) was shabby looking which was a shame as the rest of the building is beautiful

Exceptional

Liked: Lovely central position

Pleasant

Liked: Lovely exterior
Disliked: It was just very functional - I guess it’s a large hotel so maybe that’s what you get.

Very good

Liked: 2nd time at the Abbey this year Will be back again!
Disliked: Whats not to like !

Exceptional

Liked: Staff are very welcoming and helpful. Room clean and comfortable. Food good. Parking is widely available and secure. The Abbey Hotel is very central for exploring the both the town and its facilities as well as for accessing the hills for walking.

Very dissatisfied

Liked: Breakfast was good
Disliked: The shower was not working very well, the bathroom light was flipping on and off, and when went to turn the bathroom light on in the early hours it at tripped all the lights. I know it was the hottest day of the year, I know there was no air-conditioning, there was only a little Desk fan in the room and you could not get it anywhere near the bed because the cable wasn’t long enough not enough sockets, around the bed .The bed on the one side was really uncomfortable dipped in the middle, and for the price we paid of £155 a night we are most dissatisfied as it was a birthday treat for My Wife