The Abbey Resort Guest Reviews
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|0.3 miles from Fontana centre|
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Anonymous Tue, 21 September 2021
Liked: From outside and lobby was beautiful.
Disliked: No easy way to get to bldg 7 and one of the faucets was barely hanging on so we didn?t use it. No soap or shampoo in room. No Netflix or Amazon Prime on TV. Desperately needs updating.
Karen Mon, 20 September 2021
Liked: The outside looks nice. Close to the lake and boat rentals.
Disliked: Finding my room in "building 4" was frustrating. You have to park at building 6 and walk thru the halls until you get to building 4, so they're not actually separate buildings. The gift shop has one design for post cards. I called room service twice, got a recording both times, left a message and they never called back. Few deliver here and if they do they can't enter the building so if you wanna carry your food to building 4.... I ate supper from the vending machine. $9.30 for 3 drinks, and $3.25 for 2 chips. I told Booking.com I wanted to leave and they tried unsuccessfully to reach the front desk by phone so they were going to email them (on a Sunday night). Who knows if The Abby reads their emails? There are some unsightly places in ceilings like my room. There are nice amenities here but I don't think this should be considered upscale until they improve those and invisible staff. There was young kids swimming alone at the indoor pool. There are "Must wear masks" signs that are completely ignored by most, if not all guests/staff and they're not confronted about it. Very disappointed in my stay.
Ellyn Sun, 19 September 2021
Liked: The Abbey is in a great location and has a lot of good bar/restaurant options.
Disliked: The place is getting shabby and definitely needs a face-lift. Looks like they really let it go during the pandemic and haven't fixed it up or done a deep clean. There was mold in my room and one of the hot tubs was shut down and filthy. Some if the doors didn't work right and the pool chairs are really worn.
Maggy Sun, 19 September 2021
Liked: Beautiful view of lake
Disliked: Bed sheets didn?t feel clean, was not aware of no clean towels provided next day, room did feel clean & musty smell
Donna Sun, 19 September 2021
Liked: Breakfast was not included
Disliked: The parking, we had to walk pretty far
Fredrick Wed, 15 September 2021
Great 2 day get away
Liked: Great outdoor pool and the breakfast in 240 West was excellent
Disliked: The bed was lumpy so sleep could have been better
Crashon Mon, 13 September 2021
Overall the stay was nice,...
Liked: The resort was very nice upon first look. there were more than enough things to do at the resort. The water front was a beautiful view. Couples could enjoy a nice quiet walk with one another. The food was very good and the entertainment was nice also.
Disliked: The room was smaller than I expected. The lamp was broken. There was no remote to the TV. The distance we had to walk from the car to the room was long. This time a year the bees took over, could not walk without running from bees.
Anne Sun, 12 September 2021
Anonymous Sat, 11 September 2021
Martina Thu, 9 September 2021
It was a good experience.
Liked: Traveled with the family, and it was great having an indoor pool as well as an outdoor pool for the kids. Beautiful view on the lake and a beautiful beach right across the street from the resort, the staff was accommodating and friendly.
Disliked: The kid's pool wasn't clean and had many leaves in it. There were no other dining options other than the two restaurants in the resort. Would love to see more signs and a kiosk with "grab and go" sandwiches or at least more options at the gift shop besides chips and pop-corns.