Thames Riviera Hotel

Lovely location but hotel needs...

Liked: Location on Thames
Disliked: A bit run down and no lifts made it really difficult to get the luggage upstairs for international travellers.

Passable

Liked: Plenty parking space for a little fee
Disliked: Carried my luggage all the way through narrow staircase in different location and directions to the third floor for a small single room with low ceiling

Exceptional

Duch a disappointment

Liked: Position tightby the Thanes was good. The demake members of staff were lovely
Disliked: Rooms were filthy with sandwich bags old cans of coke by the bed. and under . Breakfast was poor. Food was cold, and undercooked. Jam dispensers which I have never seen anywhere else were empty. The fruit bits were unripe. Orange "juice" was awful. In the room there were no biscuits to have with the tea Sink was so shallow really difficult to fill the kettle. Parking is charged now since July. It's on a first come first served basis so you cannot reserve a space. Nowhere nearby to park if not. Would advise others to look at alternative venues. We would never go back. You have to give a day's notice if you want your room cleaned and bed made up.

Great location for all the...

Liked: Room was spacious and comfortable with a stunning view. Location is ideal for walks along the river or into the town centre. Also good access for Windsor, by car or London, by train.
Disliked: Unexpected, small cost for parking.

Pleasant

Liked: Ideal location for what we wanted. Room was ok
Disliked: Room smelt of drains and staff tried to add on £8 service charge for a round of drinks that I was stood at the bar ordering!!

Bad

Liked: Staff were lovely
Disliked: Staff were lovely, but honestly, I would never recommend this hotel. It's unclean, dated and shoddy. Breakfast was a joke. Best to stay at the local Premier inn

Superb

Very good

Liked: Location was good, overlooking the Thames. Walkable to the town centre and train station.The staff were very friendly and helpful.