Templemore Arms Hotel

Well worth a stay just...

Liked: Homely, family run hotel. Fabulous breakfast. Breakfast served until late morning. Helpful and friendly staff. Hospitality at its best. Convenient parking.
Disliked: Nothing

Very friendly staff, clean comfortable...

Liked: Excellent breakfast, location was very good, lots of good parking available close by

Pleasant

Nice hotel but not worth...

Liked: Staff were very friendly. The room was modern and good size.
Disliked: I was woken up few times during the night, you can hear everything that is happening outside with the windows closed. I didn't check but believe it to be single glazed window. Lights from outside in the hall can bright up the room at night even with the door closed, through the gaps around the door. Breakfast was just average for the rate charged.These are points that I would never mentioned about a country hotel but when I'm paying a 5 star rate and getting a 2 star service, it's difficult to keep quiet.

Avoid This Hotel - Dirty...

Liked: Nothing
Disliked: Avoid This Hotel – Dirty Rooms,no room noise instillation, and Shockingly Aggressive Staff!I stayed at the Templemore Arms Hotel for one night, and it was one of the worst hotel experiences I’ve had in a long time. The room was in poor condition—there were black stains on the bed sheets, and the walls were paper-thin. I could hear every movement from the room next door, with noise so loud and constant that I could feel the vibrations through the wall. It’s clear the building is extremely dated and completely lacks proper soundproofing.I called reception at 1:00 a.m. asking them to speak to the guests next door. The noise continued for another hour and a half. I called again, only to be told the receptionist knocked on their door but got no answer. At no point did staff take real action to ensure guests could actually sleep—which is the bare minimum any 3+ star hotel should provide.The worst part came the next morning. When I explained the situation to the receptionist, Fiona, she instantly became defensive, argumentative, and downright rude. I calmly asked for compensation, and she responded with aggression and insult. This is not just bad service—it’s horrible aggression towards guests!I then asked to speak to the manager, Catherine, who was more composed but dismissive. She refused to offer any resolution or apology and bizarrely claimed she had “never received a noise complaint in 50 years.” And “we had no other noise complaints from other rooms” implying that I called reception twice at 1am and 2am for no reason??When I said I would be leaving a review, her response was a sarcastic, “Oh, and we will respond.” Not a single apology. No accountability. Just arrogant staff with extremely poor, defensive attitude.This hotel has serious problems—not just with the quality of the rooms, but with a rude, aggressive, defensive and outdated customer service culture that clearly sees complaints as a nuisance rather than an opportunity to improve.

If I am back next...

Liked: Breakfast was lovely and ran on to 11pm, rooms very clean, bathroom immaculate, lots of towels, comfy bed, tv with reasonably good choice of channels. I have given a rating of 9 compared to other 3 star hotels.
Disliked: Not sure if there was a lift, fine for me but maybe for older people if staying on the 2nd floor

Great location food and staff

Liked: Great service and breakfast

Absolutely brilliant. Would definately recommend

Liked: Breakfast was amazing especially as they were able to supply me with a gluten free breakfast. Staff very friendly and very helpful
Disliked: Nothing

Nice hotel!

Liked: Cozy hotel, nice staff, great breakfast in the morning.
Disliked: Everything was nice.