Tempe Mission Palms a Destination by Hyatt Hotel

Very nice property, dated rooms

Liked: The property was beautiful and pool area was very nice. Staff was very nice and helpful. The free valet was cool.
Disliked: It didn’t seem very secure down in the court yard. The main gate was open and their were some sketchy guys walking around trying to talk to me. The tv was very old, no Netflix or internet access. In room dining was ok.

We love mission palms. The...

Liked: Convenience to downtown Room was very nice and very clean Breakfast buffet was excellent
Disliked: The cocktail hours in Harry’s too limited. We were part of a reunion held at hotel and bar closes at 10:30 or 11 on weekends. Needs to stay open til midnight. Pool hours are limited as well

Epic stay in the heart...

Liked: I loved the Olympic sized swimming pool and the snack bar .
Disliked: No free breakfast.

Very good

We stay here every time...

Liked: Clean, friendly, and well maintianed landscaping.

Excellent experience b

Liked: Bar help were amazing.
Disliked: Location.

Exceptional

Bad

Liked: Location was good for the Reggae Festival. Hotel charged a lot more than what my booking stated I'd pay at the hotel, felt like a bait and switch, false advertising. Not impressed with the rooms, not any different than a la Quinta or Holiday inn Express etc.
Disliked: They did not honor my booking. Was charged for resort fee and taxes on top of my booking which on my booking stated all these were included. My bill went from $736 to $820. Booking stated Breakfast for guests was $16.00, when we went down to have breakfast, we were told it's $19.99. I would not recommend this place, nor will I ever stay at a Hyatt again. Customer service was rude when i asked about the bill and why they were not honoring my reservation thru booking.com.

Superb

Liked: staff was very very friendly Ordered room service - food arrived quick and was hotGreat location - quick walk to Mill avenue