Well located. Lovely staff. Clean and tidy. Will be staying again.

Liked: Excellent service. Great food. Definitely will visit again.
Disliked: None.

Exceptional

Liked: Quiet, clean and friendly. An ideal location for people visiting Taunton.

Pleasant

Liked: Clean and friendly staff
Disliked: Very poor breakfast

Very poor

Great

Liked: It?s a clean, convenient hotel.
Disliked: The booking was for my parents in law. They?re elderly and had luggage. Whilst I understand the staff have been told not to help, the front door closed on them before they had a chance to catch it after the young man opened it. Twice. He could have held it open with his foot, till they could get themselves up the step to take half of it themselves.

Lovely hotel,spotless and light in...

Liked: Plenty of cereals, toast, tea coffee and juice but no cooked on my stay due to new covid rules. After eating so much on Christmas day didn't need it. Lovely clean hotel and felt safe as on my own. Information was given by email and response very friendly re checking in and coming back late from my family's home Christmas day. Would stay there again. Thank you

Comfortable hotel in good location

We have stayed before and...

Liked: Great location with parking, clean rooms and public areas, nice friendly staff. Easy walking distance to the town centre. Quirky old building over several floors - no lift but that didn't affect our stay.
Disliked: A shame on this occasion that only basic breakfast was offered (cereal/yogurt/toast), we hadn't been advised prior to arrival. I expect this was due to Covid, though felt it would be useful to know in advance.

Exceptional

Liked: The room was excellent and overlooked the old church. Even under Covid restrictions the staff were extremely welcoming. I rang in advance as I was arriving late and they kept the bar open for me!

Superb

Liked: Lovely hotel, perfect location everything you need for a comfortable stay ?