Well located. Lovely staff. Clean and tidy. Will be staying again.

Liked: Excellent service. Great food. Definitely will visit again.
Disliked: None.

Good

Bad

Very good

Adams family Taunton retreat.

Disliked: Very tired building. Broken window latches.

Passable

Avoid this hotel and spend...

Liked: The location was good but the receptionist was the rudest person in customer service I have ever come across.
Disliked: They lied and said there were no fans in 30 degree heat and then we asked to see a few empty rooms to switch - then there were fans in the rooms! The afternoon receptionist said we had booked the wrong dates even though my booking confirmation was for the correct dates. She refused to admit she was wrong then said she was "doing us a favour" by giving us the room we booked!!The rooms were mouldy dirty and had cobwebs hanging everywhere along with many many bugs.The breakfast chef & waitress were the same poor lady who was lovely. She was later seen also cleaning the rooms! Breakfast was poor and not worth £15/person.There were also CRACKHEADS staying in the hotel that came to breakfast and were rude and loud and obviously very high.

Clean and comfortable rooms, overpriced...

Liked: Comfortable bed, clean room, the hotel is an old building but modern on the inside. Very conveniently located to the town centre. Free parking outside though not many spaces.
Disliked: The breakfast for £15 is a rip-off. Not much variety on the menu so just full English which is one egg, one sausage and a couple of bacon rashers. Not much of a service either with the lady unable to hear us as more interested with her ear pods until the card machine was unceremoniously dumped under my nose. If you are going to charge for breakfast it needs to be much much better.

Avoid this hotel and spend...

Liked: The location was good but the receptionist was the rudest person in customer service I have ever come across.
Disliked: They lied and said there were no fans in 30 degree heat and then we asked to see a few empty rooms to switch - then there were fans in the rooms! The afternoon receptionist said we had booked the wrong dates even though my booking confirmation was for the correct dates. She refused to admit she was wrong then said she was “doing us a favour” by giving us the room we booked!!The rooms were mouldy dirty and had cobwebs hanging everywhere along with many many bugs. The breakfast chef & waitress were the same poor lady who was lovely. She was later seen also cleaning the rooms! Breakfast was poor and not worth £15/person.

Good all round hotel, well...

Liked: Good breakfast and parking at the hotel.