Exceptional

Liked: Great location and a big space. Easy access with digital passcodes instead of keys.
Disliked: A little old, but still good

Good

Liked: price and location , staff were very good
Disliked: have stayed before and bed was ok, but this time was was no so good also no elevator so have to cary pages up stairs but can get over that

Superb

Liked: Staff brilliant, location good, excellent value

I'd stay again.

Liked: It was handy for transport and an interesting area.
Disliked: I liked the cosy room but it could have been cleaner. A towel rail would help too.

Very good

Liked: Good location. Stay was for medical appointment at SVH.A bit worried about fire escapes.
Disliked: Fire escape situation.

Pleasant

Very good

Liked: I liked the room size and curious shape. The bed although not luxurious was comfortable. Plenty of seats (six) and coffee tables. Nice to have a balcony and out of room sitting area. Although the room overlooked the main street the glazing kept most of traffic sounds out. High ceiling was a plus. Good size shower room/toilet.
Disliked: As with most person-free transactions booking lacked. One always has a feeling one might be making an error or have not done something that may prove necessary. A last minute room change by the hotel was inconvenient - only communicated electronically. I arrived 11pm after a 4 hour flight (no email) so had to call to find out why the room code didn't work... Relying on phone connectivity only is a definite negative, especially when traveling internationally.The room smelled slightly musty - perhaps the carpet is overdue for shampooing. The in room amenities lacked. There was a sink, a small refrigerator a couple of cups, glasses and a kettle but no microwave, no cleaning materials, no utensils (other than two spoons) or plates. Getting room service (replenish ing coffee, tea, sugar and milk) required a phone call from ones own phone, or during the day a walk to the reception 'kiosk'. I drink a lot of tea and coffee early morning and evening - was shocked when I asked for extra milk to be told "there's a convenience store opposite". Sorry. I thought I'd paid for a room with basic conveniences included. Some late night/early morning noise from other rooms, alas. Thank goodness I had ear plugs with me.The shower had nowhere to put shampoo/soap/wash cloth. Inconvenient! The exhaust fan must have been from a Boeing 747 - it was noisy. The lighting was extremely bright but was in the center of the ceiling so using the mirror to shave was full of shadows. Nowhere to put toiletries except on the back of the sink.A few thoughtful, minor changes and some updating (clean windows, chipped paint) would improve the hotel significantly.

Good

Superb