Swissotel Chicago Guest Reviews
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Angenetta, North Chicago, visiting Festival Hall At Navy Pier
In town for 1-night attending a birthday yacht party. This hotel is a great location and enabled us to walk RiverWalk, catch the Jazzy Festival at Millennium Park, and other outdoor activities. Plenty of restaurants and shops in the area - as well as a CVS in the event you might need to get a few essentials. The weather was great, the people were nice, and the food was amazing!
Liked: Great location. Modern. Clean. Friendly staff. Great view.
Disliked: Valet parking $70/night; self-park $39/night; was not given a king sized room - attendant stated they are only required to give me a room because I booked through online tool.
Charles Sat, 26 July 2025
Superb
Liked: Corner room of the triangular building was a treat. Comfortable bed. Views and second bathroom made ours the ideal hotel room to host a quiet family reception after our event.
Disliked: Self parking in garage was dicey but doable. Open shower with short side wall allowed excess water on floor.
Aimee Tue, 22 July 2025
Very good
Liked: Large rooms. Great location.
Marlon Mon, 21 July 2025
Exceptional
Haddie Sat, 19 July 2025
Exceptional
Michelle Fri, 18 July 2025
Good
Christopher Fri, 18 July 2025
Exceptional
Nigel Tue, 15 July 2025
Very good
Jonathan Mon, 14 July 2025
Extremely comfortable stay with amazing...
Liked: The gym being in the top floor and having amazing panoramic views. Amazing views of the river from my room. The shower tub bathroom is a great touch. Confident restaurants and 24/7 shop is nice too. I also liked the elevator system.
Disliked: Only small thing I would change is that I wish the room had a microwave.
Corinne Sat, 12 July 2025
Staff was lovely!
Aishwarya Fri, 11 July 2025
It was good.
Liked: The room was good and the service was good too..
Disliked: We wish we could have a better view and on top floors which we requested. We were asked to wait for about an hour and a half even though we arrived at the right time of our checkin