Swissotel Chicago Guest Reviews
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Angenetta, North Chicago, visiting Festival Hall At Navy Pier
In town for 1-night attending a birthday yacht party. This hotel is a great location and enabled us to walk RiverWalk, catch the Jazzy Festival at Millennium Park, and other outdoor activities. Plenty of restaurants and shops in the area - as well as a CVS in the event you might need to get a few essentials. The weather was great, the people were nice, and the food was amazing!
Liked: Great location. Modern. Clean. Friendly staff. Great view.
Disliked: Valet parking $70/night; self-park $39/night; was not given a king sized room - attendant stated they are only required to give me a room because I booked through online tool.
Modonese Tue, 1 July 2025
Superb
Liked: vista
Disliked: no habia piscina
Ismail Mon, 30 June 2025
Exceptional
Anonymous Mon, 23 June 2025
Superb
Liked: Great location. Helpful staff. Clean! Good view from my room. All around great experience.
Cyars Mon, 23 June 2025
No microwaves.
Liked: I love the location. I love that it was close to numerous restaurants and close to so many sightseeing opportunities.
Disliked: I didn't like the fact that there were no microwaves to use at all in the facility. There are tons of restaurants in the area and each room has a refrigerator for use but no microwaves. We had tons of leftover food and no way to heat it up. This will prevent me from ever staying there again. I wasted so much food.
Maria Sun, 22 June 2025
Exceptional
Can Sun, 22 June 2025
Good location but nothing special
Liked: Location is really good, view is really nice. Staff are pleasantRoom is decent size
Disliked: Google maps kept sending us to lower level, front desk didn't know much about how to get to the upper deck where the hotel is either.No poolValet parking is quite expensiveBreakfast food is okay, nothing special at the Palm Restaurant
Marifer Sun, 15 June 2025
Very good
Keegan Mon, 9 June 2025
Very good
Nick Mon, 9 June 2025
Exceptional
Atul Mon, 9 June 2025
Good