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Swissotel Chicago

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Swissotel Chicago, 323 East Wacker Drive, Chicago, IL -(888) 420-1644
Area: Downtown - River Walk
(Map)
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (1046 Ratings)
3.0 miles from Chicago centre
BOOK ONLINE OR CALL - (888) 420-1644
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The Spotlight on Swissotel Chicago

Sleek, Scenic, and Steps from the Music


Modern and striking with its all-glass triangular design, Swissotel Chicago puts you right in the heart of downtown. Just a short walk from Lake Michigan and the Magnificent Mile’s dining, shopping, and entertainment, this upscale hotel offers panoramic city views and a sleek, contemporary vibe. With easy access to major concert venues and vibrant nightlife, it's a comfortable and convenient base for your music-filled getaway.

Why Concert-goers love it

Swissotel Chicago scores points for its central location—you’re within walking distance or a quick ride to top concert venues like Millennium Park and the Chicago Theatre. The hotel’s soundproofed rooms offer a quiet retreat after a loud night out, and the 12pm checkout gives you extra time to recover. Public transport and rideshare options are easily accessible, making late-night returns smooth and stress-free.

Who this Hotel is great for

  • Groups of friends looking for a sleek downtown base
  • Solo travelers catching a bucket-list performance
  • Couples planning a romantic weekend with a show
  • Fans who want a quiet, stylish recovery spot
  • Budget-conscious music lovers seeking value in a premium location

Food and Drink Options

The hotel has you covered for pre-show bites and post-concert cravings. The Palm serves hearty American breakfasts and upscale Italian dinners, while Amuse, the vibrant lobby lounge, offers small plates and cocktails in a lively setting. While full 24/7 room service isn't available, there are plenty of late-night dining spots just a short walk away. Breakfast is available, perfect for sleeping in after a late night out.

Nightlife Options

While there’s no on-site live music, you're in a prime spot for nightlife. Neighborhood bars, rooftop lounges, and music clubs are just blocks away. For a more relaxed vibe, Amuse offers a chill place to sip a cocktail before or after your event.

What People Say

Guests love the floor-to-ceiling city views, especially from higher floors. Reviews praise the spacious rooms, modern design, and friendly staff. The location is a standout—close to the lake, shopping, and entertainment, yet tucked away enough for a peaceful stay.

Areas for Improvement

Some guests mention that WiFi is only free in public areas, which may be a minor inconvenience if you like to stream or plan your night in-room. Also, while the hotel is polished and upscale, parking fees can add up, so plan ahead if you're driving in.

The Bottom Line

For concert-goers who want style, location, and comfort all in one, Swissotel Chicago hits all the right notes.
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Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` telephone
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Russian
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Room service available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Swissotel Chicago Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Angenetta, North Chicago, visiting Festival Hall At Navy Pier Mon, 12 June 2017

In town for 1-night attending a birthday yacht party. This hotel is a great location and enabled us to walk RiverWalk, catch the Jazzy Festival at Millennium Park, and other outdoor activities. Plenty of restaurants and shops in the area - as well as a CVS in the event you might need to get a few essentials. The weather was great, the people were nice, and the food was amazing!

Liked: Great location. Modern. Clean. Friendly staff. Great view.
Disliked: Valet parking $70/night; self-park $39/night; was not given a king sized room - attendant stated they are only required to give me a room because I booked through online tool.

5

Exceptional - 5.0 out of 5

Annaka Sun, 27 April 2025

Exceptional

2

Disappointing - 2.0 out of 5

Elisa Wed, 23 April 2025

Disappointing

Liked: Confortable room, great view.
Disliked: They gave our room key to another couple who randomly at 4am opened the door to see that it was already occupied. What a disturbing experience.

5

Exceptional - 5.0 out of 5

Andre Mon, 21 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Gerasimiak Mon, 21 April 2025

Superb

Liked: Great breakfast
Disliked: Double beds

5

Exceptional - 5.0 out of 5

Brandon Mon, 21 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Latara Mon, 21 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Laura Sun, 20 April 2025

Superb

5

Exceptional - 5.0 out of 5

Chad Sun, 20 April 2025

Exceptional

4

Very Good - 4.0 out of 5

Soori Sat, 19 April 2025

Very good

5

Exceptional - 5.0 out of 5

Hidemi Thu, 17 April 2025

Great

Liked: Great location

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Swissotel Chicago 323 East Wacker Drive, Chicago, IL