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AustraliaSwan River Hotel Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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Steven Sun, 26 September 2021
Very good
Liked: Great new facilities and Lovely beer garden.
Disliked: Both bedside lamps didn't work,but the bulbs were changed half an hour later
Noelene Sun, 26 September 2021
Pleasant
Patricia Thu, 23 September 2021
Disappointing
Disliked: Unlike my previous stays at this hotel, this time the Service was poor, particularly housekeeping and room service.
Bellotti Wed, 22 September 2021
Passable
Jemma Sun, 19 September 2021
Very good
Pam Sun, 12 September 2021
Exceptional
Laurence Thu, 9 September 2021
Very good
Christine Mon, 6 September 2021
Exceptional
Linda Sun, 5 September 2021
Very good
Liked: Staff were great, upgraded us to a riverview room. Dined in the restaurant for dinner and breakfast, food was great. Sitting on the deck in the morning sun was beautiful. Will stay again.
Stephen Mon, 30 August 2021
Bad room twice
Liked: Tv and shower worked second shower was clean but not room
Disliked: Mould in the shower black shoe print on the roof plaster missing from window sill booked a non refundable room then got a message from the hotel stating $500 bond required never had to pay before twice I?ve booked through booking. Com and got the same room no27 got moved to a second room same floor 3 rooms down cockroach leg stuck to the wall cockroach faeces on the walls bathroom mirror door not cleaned when it fogged up from the shower someone had written on the back of the door have stayed at the same hotel 5 times in the last 2 years will not be staying again have to wait up to 14 days to get my $500 deposit back
