Swan & Railway Hotel Wigan Guest Reviews
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Write a review
Adam Sun, 13 July 2025
Wholesome from start to finish!
Liked: A proper traditional pub in a great spot. We booked this as a spare of the moment thing, we booked a room overlooking the railway station so my two boys could watch the trains go through the station. When we arrived, Shelly greeted us and made a massive fuss of my two boys. The weather outside was 30oC and the room with a view of the train station was south facing, so Shelly gave us a room on the North side to sleep in (which was stunning) as this was much cooler, but also have us a key to a room overlooking the railway station so the two boys could watch the trains when they wanted. A lovely touch! Everyone working in either the hotel or bar were lovely. A perfect little get away!
Disliked: N/A
Shiao-ling Sun, 13 July 2025
Restful and delightful with good...
Liked: Upgraded room We cycledGood suggestion for breakfastNice staff
Disliked: Very close to rail tracks
Ann Sat, 12 July 2025
Night in Wigan
Liked: Very good location in the heart of Wigan.
Mary Wed, 9 July 2025
Thoroughly enjoyed staying at the...
Liked: Traditional old English pub - lived the experience. The staff were also helpful in terms of sights to see around Wigan.
Disliked: Having to use the fire escape when checking out.
Roy Sun, 22 June 2025
Good
Liked: The room was very nice
Disliked: Some of the bar staff should learn to smile more
Christopher Sun, 15 June 2025
Exceptional
Sam Tue, 10 June 2025
Passable
Liked: Location
Disliked: No people skills on the customer service front. Small room & dirty
Anonymous Mon, 9 June 2025
Terrible
Disliked: Everything! food was horrendous
Susan Mon, 9 June 2025
Wonderful overnight stay,very comfortable.
Liked: Wonderful original pub!The decor was lovely,very well designed.The room was very comfortable,slept well.The staff were very welcoming.Location was stop on,opposite the train station.We came in car,there was a secure car park behind the pub,£10 overnight.We would definitely use again.
Disliked: Nothing
Anonymous Fri, 6 June 2025
Would never go back there....
Liked: The room was aesthetically pleasing.
Disliked: 1. Mattress was so old I could feel springs on my back. 2. Booked 2 nights, woke up and went for a 14 hour shift, came back to a room not cleaned. Bed not made, cups not cleaned. Towels in the shower where I left them.3. The place is right under a train track and the noise from trains woke me up a few times