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Swan Hotel & Spa

eeee - 0745 127 3975
Swan Hotel & Spa, High Street, Ipswich -0745 127 3975
(Map)
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (738 Ratings)
11.8 miles Apex Bury St Edmunds
v23 mins driving
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
In the Suffolk countryside between Bury St. Edmunds and Sudbury this beautiful 15th-century building offers 4-star accommodations and a restaurant with 2 AA Rosettes for its fine food. Lavenham is one of the best-preserved Tudor villages in Britain and The Swan Hotel & Spa is perhaps one of England's finest historic hotels. The building has been carefully restored and beautifully renovated with ancient oak beams large open fireplaces and a minstrel gallery. Decorated in warm relaxing colors the rooms with attached bathroom combine period features with modern facilities. Each includes a flat-screen plasma TV and facilities for making tea and coffee. The on site Weavers' House Spa has 6 treatment rooms 2 relaxation suites a sauna steam room spa boutique and an outdoor vitality pool and terrace. The Swan Hotel & Spa serves modern British cuisine in its Gallery Restaurant made using fresh locally sourced ingredients. Prior reservation is recommended. Guests can also dine in the informal Brasserie and historic Old Bar. Al fresco dining is possible in the garden as well as fine dining in the elegant Gallery Restaurant.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
u
Swimming Pool
A
Business Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Wine/champagne
` Fruits
` Pet bowls
` Outdoor furniture
` Temporary art galleries
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Fitness center
` Hot tub/Whirlpool
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Pets allowed (charges may apply)
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Swan Hotel & Spa Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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4

Very Good - 4.0 out of 5

Allison Mon, 28 July 2025

Beautiful place but more attention...

Liked: Cleanliness & nice decor - beautiful old medieval building Excellent staff first evening we stayed & service was very good from whom I believe to be the head waiter Food was excellent Nice bed ‘ treats provided for our dog
Disliked: The fact we were treated like second class citizens at breakfast !!!as we had our dog staying which you pay for it to staywith us… the staff were friendly toward our very well behaved dog & I appreciate we were not allowed in the main restaurant… I was aware of that when I pre booked a evening meal in advance for the night before & totally understand reasons behind itBut all the continental breakfast was laid out in main restaurant so we had to take turns go backwards & forwards from the brassier when there was room to have same in brassier… the tables were lacking cutlery had to ask for thoseConsidering we booked bed & breakfast Then had to go back again to find a waiter to come down to us to Order our full English breakfasts Felt for 4 star hotel service very poorat breakfast Also was going to use the free spar facility of a hot tub only to find it was drained & had a sign saying out of use!Which totally spoiled the fact this was one of reasons we booked it as to celebrate my 60th birthday

5

Exceptional - 5.0 out of 5

Anonymous Sun, 27 July 2025

Exceptional

Liked: Everything.
Disliked: N/A

4.5

Wonderful - 4.5 out of 5

Simone Thu, 24 July 2025

Superb

4.5

Wonderful - 4.5 out of 5

Imelda Mon, 14 July 2025

Superb

4

Very Good - 4.0 out of 5

Cornwall Fri, 11 July 2025

Comfortable but evening staff lacked...

Liked: character
Disliked: En suite was a little shabby/ rough around the edges

5

Exceptional - 5.0 out of 5

Katie Mon, 7 July 2025

Relaxing, calming, welcoming

Liked: Lovely hotel with lots of history, relaxing atmosphere, friendly and welcoming
Disliked: Not a thing

5

Exceptional - 5.0 out of 5

Steve Fri, 4 July 2025

Amazing heritage experience!

Liked: Great heritage property in a lovely quaint medieval town. The staff were wonderful and friendly, they helped us carry our bags up to the room, and the free breakfast was outstanding.
Disliked: Everything was great with free parking on the street right in front.

5

Exceptional - 5.0 out of 5

Francisco Sun, 29 June 2025

Exceptional

4

Very Good - 4.0 out of 5

Ian Sun, 29 June 2025

I would be happy to...

Liked: Lovely breakfast and evening meal the previous evening. Relaxed atmosphere. Excellent staff service, particularly a receptionist who dealt with a rather unpleasant customer with outstanding professionalism. Rooms were very clean, as was the whole hotel.
Disliked: On what was the hottest day of the year (30 degrees) the bedroom was rather warm even with the provision of a pedestal fan.

5

Exceptional - 5.0 out of 5

Ellen Fri, 27 June 2025

Exceptional

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Swan Hotel & Spa High Street, Ipswich
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