Surreys Grand Crowne Resort

excellent

Liked: we stay here every year and its always great. especially Lisa, the supervisor, who helped me out
Disliked: no one thing

It will be my last time to stay there. My family and I have stayed at this property about 8 times in the past and have n

Liked: when I booked the rooms I thought I was getting all the rooms connected. That wasnt the case when I checked in.
Disliked: The sheet were not clean. In one of the rooms the A/C and Heating did not work.

Perfect

Exceptional

Very good

Liked: Good facilities
Disliked: The walls arent soundproof enough, can hear neighbors talking.

Exceptional

Liked: The room and pool
Disliked: Nothing

Exceptional

Disliked: I haven't received my 100 back

Just ok

Liked: Good location, plenty of parking, swimming pool and hot tub were nice.
Disliked: One bedroom unit was very crowded and floor layout was awful. Kitchen table had 4 chairs but only 3 would fit around the table. Microwave door would not open fully because it was too close to refrigerator. Our condo was dusty, mini blinds and ceiling fans full of dust. We found dirty towels hanging in bathroom upon arrival. Bedroom was crowded with whirlpool in same room as bed and it partly blocked the walkway in the bedroom. There was no dresser or luggage rack. Someone left cigarette butts on the patio. Both TVs in the unit were super small with bad reception. Checkout wasnt until 10 AM but housekeeping was knocking on our door at 9 AM on our day of departure to clean the unit for the next renter. We booked online and didnt know until we arrived that this was some sort of timeshare so had to listen to salesperson trying to give us free show tickets to go to their presentation.

Perfect