Surfbreak Oceanfront Hotel Ascend Hotel Collection Guest Reviews
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Lynn S, VA Beach, visiting 5th Street Beach Stage
The staff was friendly. The rooms were very clean; they had a good restaurant and bar with live music; it is conveniently located within walking distance from the 5th Street Beach concert stage; overall it was a great experience - I would recommend it to family and friends.
Liked: The ocean view was excellent.
Disliked: The TVs need to be updated.
Marcia, Hampton, visiting Rudee Inlet
One of the worse hotels I have ever stayed at, especially for the price! The hotel is in desperate need of renovation. When I walked into the lobby my first thought was that I hoped the room was better than the lobby. It wasnt! I would never recommend this hotel nor would I ever stay there again. Horrible!
Liked: None.
Disliked: Cleaniness.
Anonymous Sat, 28 June 2025
Very good
Ann Sat, 28 June 2025
Great value
Liked: I love the family atmosphere. The staff is kind, the guests are nice. It's very family orientated, which we prefer. It's a good value for the room. The part of the ocean beach we like to go to is right across the boardwalk, super convenient. Not far from the concert venue, an easy walk. This was our second year. We intend on going next year.
Disliked: I would prefer muffins during breakfast hour, there is only fruit, but that's not a deal breaker. Sometimes they let the coffee run out. If you want to be by the boardwalk bar action, it may be a little further than you'd like. I could see if you didn't like children, you may not like this.
Richard Thu, 26 June 2025
Superb
Liked: Room met our expectactions, housekeeping staff were excellent, front desk folks personalble and informative. We did like having a restaurant in the building that served three meals a day. Walking distance to the pier, so getting there to fish was just a short stroll.
Disliked: We weren't really prepared for the loud volume from the bar downstairs. Not really a dealbreaker for us, but some folks may have a problem with it. Parking was one and a half blocks away...didn't really care for that at all. Screws had come out of swing bar door latch, so it didn't provide much security (also looked like it had been moved a few times). Made you wonder why it had been torn out of the door at least twice before. Just saying! No one came to fix it after I reported it. Bathroom fan was loud!
Lois Thu, 26 June 2025
Exceptional
Floyd Mon, 23 June 2025
Good
Lori Mon, 23 June 2025
Good
Lisa Sun, 22 June 2025
We had a nice time...
Liked: The location being right on the beach.
Disliked: We didn’t like the room we were given. We were on the first floor and the room was at the far end of the hotel with a set of doors you had to go thru. The hallway reeked of marijuana. The lock on the door was missing the striker plate so didn’t lock properly. We called and maintenance said they would have to order the part. The shower was an older one with a tub which was fine but it needed a mat as it was slippery. The carpet had sand in it and you had to wipe your feet off before getting into bed. The air conditioning unit was very loud. We asked to be moved to a new room the next day and they put us on the 8th floor which was much nicer and the balcony view overlooking the ocean and boardwalk was beautiful.
Gloria Sun, 22 June 2025
Exceptional
Michelle Sun, 22 June 2025
It was very good! Beautiful...
Liked: Friendly staff. Beautiful view of beach, restaurants nearby.
Disliked: Limited parking on the property. Have lot across from area, but it was ok.
Latonica Sat, 21 June 2025
It was a great experience...
Liked: The property is nice and great location! I love that the restaurant is inside the hotel!
Disliked: Phone not workingTV had only one channel