Surf and Sand Resort Guest Reviews
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1.0 miles from LAGUNA BEACH centre |
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Rita Tue, 23 May 2023
Exceptional
Liked: everything
Steven Mon, 22 May 2023
Just ok, would prob not...
Liked: great staff, room was clean, comfortable bed…
Disliked: Room was dated with rust in areas, certain areas blocked off due to weddings, had to do work around to get to our room, def NOT worth $1050 dollars for one night. I was expecting WAY more. especially because the room in the picture when I booked it appeared WAY NICER! Too much money for the valet, especially because of the price we’d paid for the room!
Eric Mon, 22 May 2023
I would definitely recommend this...
Liked: very nice!….beautiful
Disliked: extra fees
Qi Thu, 18 May 2023
Pleasant
Liked: The View is excellent, and Room is clean.
Disliked: Although the hotel is near the beach, but our room could not see. Because it is in the corner, we only can see a dirty terrace, but the price is very expensive.
Charlotte Thu, 18 May 2023
Overall I really liked it...
Liked: The room was amazing and great view. it was very loud so close to the sea.
Disliked: Pool was closed when I arrived for a private event so I couldn't use the pool.
Pamela Mon, 15 May 2023
Hopefully, a better experience next...
Liked: 8th floor OF King #824 layout excellent, breaktaking view. Great balcony, can pull comfy inside chairs and table up to window if too cold. Blanket and sofa for water view lounging. Outstanding bed quality, only sound the waves breaking. Room amenities adequate, TV typical pay to view and cable channels. Refrigerator had leaked dried juice, a soda can ready to explode, dry snacks unappealing, looked old, no prices posted. The hot water mixer in shower didn’t work, hot water only to tub and sinks after 15 min., shower not fixable before checkout, no discount—housekeeping doesn’t check this?
Disliked: alot not to like this visit: as retired food professional, menu is ego project, odd combos, inaccurate terms and ingredients most won’t know, oysters a travesty, thin, covered in pink goo, ordered plain, ignored, no cocktail sauce available-really? takes 3 minutes to make-soup cold (the “salad” is a 1 Tb splot of minced mix), pasta inedible sticky glob, octopus overcooked, bread excellent but broke a tooth. no bfast rm service avail online Mother’s Day, phone not answered as others confirmed in hr line at coffee hutch, with no tables avail to guests w/o advance reserve. pool area a mess of wet towels, no heaters on cold day, no place to sit except by parking lot; save some areas for paid guests! Grossly over occupied public areas. Food staff commendable, competent, calm in bad situation of overbooking, bad accommodation of hotel guests. Not relaxing except in room, food sub par, bit of walk to restaurants. Front desk fantastic, cleaning staff responsive, valet/bell service excellent.
Glenn Mon, 15 May 2023
Exceptional
Lisa Fri, 28 April 2023
one of the only hotels...
Liked: location
Disliked: older style building.
Ruben Mon, 24 April 2023
Exceptional
Aysegul Sun, 23 April 2023
Superb