SureStay Studio by Best Western Virginia Beach Oceanfront Guest Reviews
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Write a review
Anonymous Mon, 9 June 2025
Disappointing
Sarah Sat, 7 June 2025
Great location
Liked: Staff are fantastic Balcony with ocean view Direct beach and boardwalk accessExcellent access to convention center Free onsite parkingbasic kitchenette with excellent fridge & freezerThis is a no-frills hotel ( no meals/ restaurant but there are vending machines), no ocean view from the bedroom but fantastic living room/ balcony views
Disliked: Property feels dated - elevator struggled and was out of service briefly; carpet is torn and patched; faucets are hard to turn off/ on and dripNot really bad, but: "Art on Atlantic" city-sponsored street music sets up immediately in front of the hotel - evenings are loud Pool is on west side of building, street-side near air conditioning units - it's in the shade until noon and is loud but otherwise we'll kept
Kathy Thu, 5 June 2025
Poor management. Will never stay...
Liked: Location
Disliked: Elevator did not work on and off. Staff was no help. We had to walk up 6 flights several times. We had no blankets r sheets for couch bed. Front desk said they did not have anyone to bring to us. Will never stay there again
Samantha Sun, 1 June 2025
Pleasant
Disliked: Elevator didn't work like it should have some times
J Sun, 1 June 2025
Very good
Liked: Location was great
Disliked: The elevator would not work all the time and we were on the top floor which made it a killer to walk the stairs. The balcony is tiny
Roland Sat, 31 May 2025
Great location!
Liked: Close to everything you will need.
Disliked: Loved everything
Anonymous Fri, 30 May 2025
Superb
Coy Wed, 28 May 2025
It was disappointing
Liked: Ocean view,
Disliked: Poor staff attitudes, didnt want to give toilet paper,towels,wash cloths, etc… even with initial request through the booking app. It was an attitude that it was a hassle to have guest. Checking to see if you are indeed a guest at the hotel is a comfort. However asking with an attitude and stating they’re going to check more than once when they’ve interacted with you daily is an insult.
Denise Tue, 27 May 2025
Had a great time! Very...
Liked: No breakfast
Disliked: Just a mirror in the couch area
Anonymous Tue, 27 May 2025
Low
Liked: Staff was great.
Disliked: It was not very clean, air filters and furniture covered in dust and not properly cleaned