SureStay Studio by Best Western Pensacola Guest Reviews
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Write a review
Anonymous Fri, 27 June 2025
It was relaxing and comfortable
Liked: It was really clean and nice layout and staff was great nice pool and hot tub very nice
Disliked: N/A
Anonymous Tue, 24 June 2025
Passable
Liked: Nice property the layout was nice. Very layed back.
Disliked: 2nd story floors felt like they were weak and we would fall through. The wasn’t hardly anything on the complimentary breakfast. And if you forget anything at the pool like (shoes) they throw them away instead of keeping them in a lost and found.
Gleny Sun, 22 June 2025
Bad experience
Liked: We didn’t like it at all . Everything was bad , the staff, the room in general ( the first night my husband got locked inside the bathroom for about 30 min and anyways we were unable to lock the door afterwards every time we used the bathroom) , the stove and the pots , the towels , even the smell of the whole room was unwelcoming , it was like wet and old clothes/ furniture smell . It was a very bad experience.
Disliked: The whole place was dirty , inside and outside.
Cannon Fri, 13 June 2025
Very good
David Wed, 11 June 2025
Exceptional
Susan Mon, 9 June 2025
Passable
Liked: The stairs leading up to the loft were very steep. There was urine in the toilet upstairs. The floors felt uneven on bottom level. Beds and sleeping were satisfactory. We checked out after first night and requested refund for second night. Staff were very professional.
Disliked: See above for changes needed
Juanita Mon, 9 June 2025
Exceptional
Hale Mon, 9 June 2025
Good
Liked: The kitchen was a plus even though I didn't use it. Loved how open the plan was. Clean sheets
Disliked: Bathroom is small
Brittany Mon, 9 June 2025
Very good
Erica Sun, 8 June 2025
Exceptional