SureStay Studio by Best Western Pensacola Guest Reviews
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Islife Mon, 21 April 2025
Bad
Disliked: Liars, thief's, very disappointed. Nasty rooms . Drug paraphernalia in drawer. Didn't give back deposit lying about smoke smell in room. Call manager and he hung up on me . Very un professional. And read other reviews people saying same thing.
Sebring Mon, 21 April 2025
Pleasant
Liked: The staff was wonderful and I loved the breakfast. The outside decorations were beautiful. My kiddos definitely loved the pool and hot tub.
Disliked: The room smelled like cigarettes as soon as we walked in and every time after that. The kitchen wasn't properly cleaned and we didn't even use it. We brought paper plates, plastic ware, and we ate out. I didn't get my deposit back even after we cleaned up.
Latarisha Sat, 19 April 2025
Superb
Nancy Tue, 15 April 2025
Good
Liked: Breakfast was good , comfortable bed and plenty space in the room
Disliked: Kitchen was dirty, toaster didn’t work and no enough dishes and hot tub wasn’t hot.
Gunsby Mon, 7 April 2025
Passable
Gunsby Mon, 7 April 2025
Passable
Steven Tue, 1 April 2025
Exceptional
Markia Sun, 30 March 2025
Disappointing
Melissa Wed, 26 March 2025
Poor
Liked: Very clean
Disliked: The guy at the desk said it's a 25 dollar plate fee If you take breakfast back to your room each
Thewig Sun, 9 March 2025
Over priced for the room...
Liked: The waffle maker is a favorite in my family!
Disliked: No fruit offered at breakfast. Room was not dusted the ceiling fan had dust and the rooms odor wasn’t fresh. The pull out couch sheet was sandy I made a trip to the lobby and was given a fresh linen for me to personally change the linen.