Name: SureStay Plus Hotel by Best Western Upland
Address: 1191 E Foothill Boulevard, Upland, CA
Telephone: (888) 428-0221
Rating: 4.25

SureStay Plus Hotel by Best Western Upland Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Great stay with reasonable prices

Liked: Location and cleanliness of the room
Disliked: Shower was cold for some reason, informed the front desk.

Always want to come back!

Liked: We are frequent goers... Excellent staff Clean rooms!
Disliked: Everything is great

Exceptional

Very good

SureStay

Liked: Welcoming reception, attractive and clean lobby, bottle of water, breakfast until 10am, comfortable beds, spacious room
Disliked: No housekeeping on our second day, we were asked the morning after we arrived and said no, we are fine, but they didn't come clean or restock the next morning - toilet paper and towels were needed and only one coffee and our feet got so dirty on the floor in our room, I should have taken a picture of the towel we stept on and there were black footprints, curtains don't close completely and light from outside shined through.

I’ve stayed twice and will...

Liked: The cleanliness of a room is most important to me. I’ve stayed here twice and they meet my standard.
Disliked: Fridge didn’t work on my second stay

No issues at all. Would...

Liked: Great location in the Inland Empire.

Very good

Liked: Everything in the room was great.
Disliked: The breakfast was slow and unlike most hotels, it wasn 't self-serve and you had to wait for one person to make everything which took a long time. The other items were poorly stocked, and the there weren't any kid-friend cereal options. A lot more can be done with this amenity.

Great budget conscience hotel.

Liked: The hotel is in a nice area of Upland, and it is centrally located to restaurants and other businesses. The room was modern and clean. The beds were comfortable. The rooms are mostly located away from the road, so noise is minimal. It is a gated hotel so it is quite safe. Breakfast was good. There were choices of fruit, cereals and yogurts much like other hotels, but they also offered waffles and other hot items depending on the day of the week. All of the staff members were nice.
Disliked: I can't think of anything I didn't like.