SureStay Plus Hotel by Best Western The Villages

Strict 3PM check in. Told there was no room available at 2PM even though the parking lot was empty! Most employees unfriendly. Room rates too expensive because a small band was performing at The Sharon L Morse Center.

Liked: Free Parking.
Disliked: Dirty carpet; small TV; pillow case was dirty; bathroom fan switch not working; bad smell.

Very good

Liked: Basic room, very clean, minimal extras in the hotel. But if you just want a clean, comfortable room, a great value.
Disliked: Nothing

Superb

Exceptional

Superb

Passable

Liked: The pool
Disliked: Lady in the front office was rude.

Pet owners beware of excessive...

Liked: Clean rooms.
Disliked: Pet charge is a joke. They charge you for a full week on a pet charge even if you stay for 1 day. This is really unfair

Passable

Liked: Price. Location. Clerk lady was very nice.
Disliked: A/C wasn't cooling correctly. Room looked pretty roughed up.

Superb

Good.

Liked: Different options to choose from . & The location was near a lot of restaurants which is a HUDGE plus and just overall convenient
Disliked: Alot of spider webs around the door, had to kill 3 inside my room near the door. I left a early morning and had to go down and retrieve my own towels , no privacy sticker in the door and I called before I left.