Superb

Exceptional

Enjoyed our stay, the hospitality...

Liked: Our 3 night stay was nice. The Staff was always very friendly, and exceptionally helpful, when asked for directions, as we were visitng Mesa for the first time. Our room was nicely decorated, clean, and the king bed was so welcoming after a day of being touristy. The Pool and Hot Tub was welcoming, and clean. They breakfast, with an ongoing coffee center, to start your day was enjoyable. The first night we were there our cable TV signal paused out and the Staff ( desk clerk ) came up to our room immediately and remedied the problem. One thing we definitely liked about the Hotel location was that it is only 7 miles approx from the Mesa Airport. And getting around the surrounding area(s) was very easy due its location when venturing out sightseeing. Would definitely recommend others staying here.
Disliked: This isn't a dislike, just a note saying that our room had a stand-up shower only. So, if you are in need of more more than a shower, please make sure you inquire before booking.

Very good

Exceptional

Bad

Liked: The room and breakfast were fine.
Disliked: The hotel manager, Tammy, is uncooperative. She will not return calls when she states she will, She refuses to issue me a final invoice on my stay at the hotel that I need for work reimbursement purposes. I have never had such problems with a hotel before and I have contacted the owner as well.

Passable

Liked: breakfast was good
Disliked: very small room

Very good

Superb