Very family friendly; good location; clean; restaurant on site.

Liked: Family friendly.
Disliked: Restaurant could be open later.

Disappointing

Disliked: The pool area is horrendous. Disgusting and can?t believe it?s allowed to be open.

Passable

Decent

Liked: Convenient location clean rooms, nice pool but the pool could use a fresh coat of paint and some brighter lighting. Breakfast provided by the restaurant was excellent. Also the water and pool room were nice and warm. Not like some that freezing
Disliked: Hated the fact that the only place to get water is from the vending machine at 2.50$ a piece spend a fortune just on water for a family of five. Guess that?s my fault though for not stopping at a grocery store to get a flat. Although I do really appreciate when the hotel has a cooler in the lobby or the breakfast room.

Pleasant

Good

Good over all

Liked: The guy (with beard) who was cleaning the pool all the time was very respectful. He was very hard working. Always cleaning the pool area and attending the customer's requests. That was very much appreciated.
Disliked: Breakfast wasn't good. Coffee was great though.

Nice stay- but pool area...

Liked: Helpful staff, glutenfree breakfast option, nice pool area (but it's old and in need of repair!!) Good for families with smaller children, especially if you book on ground level with pool access ...
Disliked: Very uncomfortable bed and pillows, dirty floors in hallways and pool area, pictures of pool area are "much nicer" then in real life... it's really old and needs an update "NOW"...

Very comfortable.

Liked: Easy access to exit in order to walk pets. Breakfast voucher to adjoining Ricky's with option to order extra.
Disliked: Advised that travelling with pets was approved then later told there was a fee. No charge for request but charge for pets? Pet friendly but not pet free?

Kairos workshop at the western

Liked: The food.. the service