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AustraliaSureStay Plus Hotel by Best Western Seven Oaks Guest Reviews
Overall Average Score:
Good (3.65 out of 5)
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Joseph, Cold Lake, visiting Craven Country Jamboree Festival Site Mon, 15 July 2013
Very family friendly; good location; clean; restaurant on site.
Liked: Family friendly.
Disliked: Restaurant could be open later.
Perry Thu, 19 May 2022
Overall good stay
Liked: Service cleanliness
Disliked: Bathroom toilet was like child size toilet
Jackie Wed, 18 May 2022
Staff was very friendly and...
Liked: I did not know there was breakfast.
Disliked: I worried my car would be broke into. Witnessed two men in parking lot, one jumped into dumpster. It was a long walk to room. It wasn?t marked well. Could not get in by pool.
Shelly Tue, 17 May 2022
Bad
Disliked: Staff were rude and body shamed my niece who could not fit into a bathing suit so wore a shirt. They kicked her out numerous times even after we bought her a 100% polyester shirt as they indicated cotton was clogging their filters. They allowed cotton shorts and indicated they are ?different? then cotton shirts so we?re allowed. Contradicted themselves numerous times and staff, management, general manager/owner all were less then pleasant to deal with. Will not return!
Paige Mon, 16 May 2022
loved it
Anastasia Wed, 11 May 2022
Very disappointed
Disliked: Very disappointed. The facility is very outdated. Not only everything looks old and really used, but some pieces of furniture, like a couch in the room we stayed at, look like they are sth cheap from the 80s. It looked sad. But the worst thing is the old radiator. It made terrible noise every 5-20 minutes all night long. So instead of good night sleep ahead of a busy day I had a night of nightmares and woke up numerous times wondering what the hell was going on.
Curtis Tue, 10 May 2022
Very good
Rits Fri, 6 May 2022
Very good
Liked: Free complimentary breakfast, coffee and condiments were good fridge was cold bed was comfy and clean
Disliked: Swim area was very warm could use more ventilation.
Farrah Mon, 25 April 2022
Very good
Liked: Pool was great and service was excellent from the front desk and restaurant.
Disliked: Only option on booking.com was double beds and I put a request for queen. Unfortunately we couldn't get queen beds. Sleeping on a double with my husband was not great. Woke up multiple times. Was very warm in our room had to use the air conditioner and we still got warm.
Dawn Sat, 23 April 2022
Bad
Dale Sat, 23 April 2022
it was good stay.
Liked: it was good and clean. food was good in restaurant.
Disliked: they didn?t let us know the spa was down for maintenance. after a 8 hrs drive I was looking forward to a soak.
