SureStay Plus Hotel by Best Western San Antonio SeaWorld

Was great, will be staying...

Liked: Very clean, good breakfast, great location
Disliked: Nothing it was great

Exceptional

Dirty

Liked: The location
Disliked: The bathroom was very dirty, the mirrors and the toilet seat were loose. One of the days they didn’t clean the room at all. There was always a lot of noise in the hallway, and there were renovation-type furniture pieces left out there. It smelled damp, and the breakfast was very bad. The only good thing was the very kind person at the front desk.

Will definitely stay here again

Liked: Staff was awesome
Disliked: Breakfast was good everything was new in my room

Very good

Passable

Disliked: New TV was not set up so we could not enjoy the TV.This is also the SECOND time I stay where housekeeping is rushing our departure (@ around 930am) knocked and tried to come into the room before we even went to open the door. She said front desk had me as checkout already… again this has happened twice! Check out is at 11 so it would be nice to get till at least 1045 to leave.

It was overall comfortable.

Liked: Stay was comfortable.
Disliked: Lot of construction work at site. Break fast was not all that lucrative. Lack of supervision , shortage of plates and food stuff.

Do NOT stay here.

Liked: Location was only good thing.
Disliked: Got in late room was dirty. Pubic hair all in tub & black stuff on one bed. 2nd day room Dianne get cleaned has to go down to guest services to get it cleaned with towels & wash rags 3 day. The hotel was under some construction as well. Not a place I'd ever stay again!!!!!

Pleasant