SureStay Plus Hotel by Best Western Sacramento North Guest Reviews
Write a review
1.2 miles from Sacramento centre |
Write a review
Renteria Wed, 17 April 2024
Mini vacay
Liked: Breakfast
Disliked: There wasn't much variety but the food was really good. I think having more entrees would be grand
Christina Wed, 17 April 2024
Will never stay here again.
Liked: Friendly staff gated parking lot.
Disliked: Bed sheets where very dirty. Pillows where yellow. Floor seemed to have not been mopped in a very long time. Room had stains everywhere on the walls. Smelled of cigarettes. Breakfast was awful and old bagels. Nothing was well stocked. There is definitely questionable people in and out from this hotel.
Devina Tue, 16 April 2024
Stayed many places in many...
Liked: The location was convenient for this hotel.
Disliked: There was not much I did not like about this hotel .
Devina Tue, 16 April 2024
I can appreciate the staff...
Liked: The room was big and the check in was comfortable, the lady at the desk at night was relatable with me. The next day I ended up staying again and they did not make it complicated at all which made my travels so much easier !
Disliked: There was not much I did not like about this hotel. Outside the hotel walking as a petite woman was a bit intimidating especially after dark but that is not the hotel's fault at all.
Haynie Fri, 12 April 2024
Very poor
Roman Fri, 12 April 2024
Very poor
Disliked: The air conditioner makes a lot of noise, making it difficult to sleep. After taking a bath, there is very strong dampness in the room and does not go away. There were cockroaches in the room due to the humidity. The light in the room is very dim, many different lamps need to be turned on in order to see properly. There should be one switch for good lighting throughout the room. the bathroom is very slippery. I slipped and almost hurt myself. The staff was completely tactless. I needed a hotel for three days. I clicked on booking from April 9 to April 11. On April 11, at 11:30 am, a tactless employee came and began to kick me out and demand money for allegedly staying longer than the allotted time. but I wanted to take a nap for one or two hours before a long drive. Is it normal? Why should I delve into this charlotanism with hours of stay? Why does check-in occur at 03:00 pm. and check out is at 11:00 am? Where did four hours in a day go? Honestly, I don't care what they think. Why then does the employee, upon check-in, not specify when the person would like to end his stay at the hotel. They break into a person having a rest and demand that he leave the premises or charge him with money. rudeness!!!
Janene Wed, 10 April 2024
Bad
Disliked: I was travling alone (female) When I arrived there were 10 police vehicles in the parking lot and outside of the hotel. They were parked where I could not access the property. When I went inside to register I hear yelling and screaming and the policy were everywhere. I no longer felt safe and told the clerk my reasons for not wanting to stay. I had to search for another hotel and it was very late at night.
Jesus Wed, 10 April 2024
Exceptional
Robert Sat, 6 April 2024
Exceptional
Rhonda Mon, 1 April 2024
Okay to say the least
Liked: It was okay
Disliked: Lady at the front desk got an attitude when i re asked instructions on how to get to my room because she explained it so fast, door barely shut securely when going in & out of room, towels had red stains on them plus never recieved more towels when asked for more, key card didnt allow us in once we came back for breakfast was left standing outside in the cold wuth no answer from front desk while calling.