SureStay Plus Hotel by Best Western Rocklin Guest Reviews
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Melissa R, Fresno, visiting Hardwood Palace Sports and Event Center
My family and I were attending an event and looked online for a reasonable one night stay hotel. I saw the deal for $59.99 which I saw as a lucky deal for a one night stay. The staff was nice and accommodating. However, the phone didn't work and the room smelled like vomit. The sheets and blankets had holes and tears. It was really not somewhere I would stay again but it needs work!
Disliked: You get what you pay for!
Antonio Mon, 14 July 2025
Had to get a new...
Liked: It was close to freeway
Disliked: Had problems with card and not being able to to get into room cause card wasn’t working
Teara Mon, 14 July 2025
It sufficed. But won’t book...
Liked: It was fine. I found that I could have paid less for a nicer hotel.
Disliked: The bathroom looked like a remodel that was rushed and not done well. Bed was not comfortable and some furniture was really old and beat up as if from a garage sale.
Tricia Sun, 13 July 2025
Great value for short stay
Liked: Breakfast was decent, def only book a room with hard laminate flooring carpet smells like piss if rooms that allow dogs.
Disliked: Piss smell
Autumn Fri, 11 July 2025
Exceptional
Noel-allen Tue, 8 July 2025
Exceptional
Liked: The staff here is amazing and always willing to go the extra mile to make sure we have a great stay
Disliked: Highway noise can make it hard to sleep sometimes
Venus Tue, 8 July 2025
Disappointing
Brenda Sat, 5 July 2025
felt unsafe
Liked: comfortable bed
Disliked: I was on ground level and the exterior door next to my room was broken and no key was necessary to enter. As a woman traveling solo this felt very unsafe. Also, the pool was accessed by all. no key was needed to open the pool gate, I used the pool and two men entered and re-entered with case of beer and employees walked by and permitted this. I don't know who the men were but it did not appear they were stying at the hotel and the hotel is situated nedt to a gas station and truck stop .
Danny Fri, 4 July 2025
Superb
Anonymous Fri, 4 July 2025
Very comfortable & staff was...
Paul Thu, 3 July 2025
Good
Liked: Nice room
Disliked: Staff had zero personality.TV choices were terrible !!!