SureStay Plus Hotel by Best Western Rocklin Guest Reviews
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0.6 miles from Rocklin centre |
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Melissa R, Fresno, visiting Hardwood Palace Sports and Event Center Sun, 7 December 2014
My family and I were attending an event and looked online for a reasonable one night stay hotel. I saw the deal for $59.99 which I saw as a lucky deal for a one night stay. The staff was nice and accommodating. However, the phone didn't work and the room smelled like vomit. The sheets and blankets had holes and tears. It was really not somewhere I would stay again but it needs work!
Disliked: You get what you pay for!
Roberts Tue, 16 April 2024
Very good
Mathews Tue, 16 April 2024
Bad
Liked: Staff
Disliked: Pictures online are not correct. Rooms do not look like the Pictures on line. Also, there is no hot tub outside. the place is old and ran down. Worst best Western I have stayed at. Not clean at all.
Roberts Mon, 15 April 2024
Very good
Mathews Mon, 15 April 2024
Bad
Liked: Staff
Disliked: Pictures online are not correct. Rooms do not look like the Pictures on line. Also, there is no hot tub outside. the place is old and ran down. Worst best Western I have stayed at. Not clean at all.
Matthew Mon, 15 April 2024
Great rate, perfect size
Liked: The room was great, the tv was mounted and ok size, the bed was comfortable
Disliked: We found a cockroach in the bathroom, not enough covers we didn't ask
Matthew Mon, 15 April 2024
Great rate, perfect size
Liked: The room was great, the tv was mounted and ok size, the bed was comfortable
Disliked: We found a cockroach in the bathroom, not enough covers we didn't ask
Melissa Sun, 14 April 2024
We will not be staying here again.
Liked: The front desk staff was using his cell phone while checking us in. He seemed bothered that we were there. The room felt dirty, broken furniture, and a very uncomfortable bed, cheap bedding, and horrible pillows.
Disliked: Everything.
Gregory Sun, 14 April 2024
Indubitable
Liked: Im not a picky person by any means, it accommodated my kids and I just fine. My youngest went downstairs by himself and the staff was friendly to him and the other visitors were as well. He liked taking the elevator and going to the lobby to read, talk to strangers, and snack
Disliked: I find it hard to sleep in on a bed that isnt my own. And my bastard child got up at 7am our first day when we had went to sleep at 1230 or so. I wanted more sleep. But thats not the hotels fault
Melissa Sun, 14 April 2024
We will not be staying...
Liked: The front desk staff was using his cell phone while checking us in. He seemed bothered that we were there. The room felt dirty, broken furniture, and a very uncomfortable bed, cheap bedding, and horrible pillows.
Disliked: Everything.
Gregory Sun, 14 April 2024
Indubitable
Liked: I’m not a picky person by any means, it accommodated my kids and I just fine. My youngest went downstairs by himself and the staff was friendly to him and the other visitors were as well. He liked taking the elevator and going to the lobby to read, talk to strangers, and snack
Disliked: I find it hard to sleep in on a bed that isn’t my own. And my bastard child got up at 7am our first day when we had went to sleep at 1230 or so. I wanted more sleep. But that’s not the hotels fault