Name: SureStay Plus Hotel by Best Western Rocklin
Address: 4480 Rocklin Rd, Rocklin, CA
Telephone: (888) 420-1644

My family and I were attending an event and looked online for a reasonable one night stay hotel. I saw the deal for $59.99 which I saw as a lucky deal for a one night stay. The staff was nice and accommodating. However, the phone didn't work and the room smelled like vomit. The sheets and blankets had holes and tears. It was really not somewhere I would stay again but it needs work!

Disliked: You get what you pay for!

It was Okay

Liked: The Location. It was near two Plaza's that provided everything that I needed.
Disliked: There was an issue with Hot Water and Water Pressure

Very poor

Exceptional

Very good

Liked: We accidentally left a few items in the fridge and the staff saved it for us to pick up on our return the next day. The bed was comfortable.The breakfast eggs were delicious.
Disliked: We weren't able to use the pool because we arrived after it closed and left before it opened.

This property is rated as...

Liked: I didn’t eat breakfast since I was going to an event that provided it.
Disliked: Shower pressure was weak, fan is loud, poor picture quality on tv, sketchy area, poor amount of customer service at front desk…only one person checking guests in and constantly answering the phone, front doors do not open automatically, it was difficult traveling alone to keep the doors open while carrying several items in and out

DONT DO IT

Disliked: I booked a king size room, showed up & they downgraded us to two queen bed room with a wet bar They said it was an upgrade, it’s cheaper online which makes no sense. Can’t go barefoot in the room as the floor is supper sticky. The button on the AC unit is broken. The top of the shower head was off, the shower head barely sprays. There were stickers all over the bathroom wall. All pictures to prove Sign says they have to turn off the hot water from 2-4pm everyday due to having issues with their heater system. Supper janky, don’t stay here ! SAVE YOUR MONEY

Good place , good breakfast...

Liked: The breakfast
Disliked: The carpets were so old and dirty