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SureStay Plus Hotel by Best Western Reno Airport eee
SureStay Plus Hotel by Best Western Reno Airport, 1981 Terminal Way, Reno, NV | Area: Reno Central - Airport (RNO)
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (994 Ratings)
4.0 miles from Reno centre
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Hotel Description
Located 3 miles from the Reno Sparks Convention Center this hotel offers a free 24-hour shuttle service to/from Reno-Tahoe International Airport. It features a restaurant. Free parking for cars trucks and RVs is provided. The simply furnished rooms at this Reno hotel include a microwave refrigerator and a large hardwood work desk. Guests can enjoy the Cable TV and free WiFi. A seasonal outdoor pool is located on the property along with a gym. The hotel offers laundry and dry cleaning services. Crosswinds Lounge the casual on-site restaurant and bar serves American cuisine for breakfast and dinner. Sports games play on the large flat-screen TV and the full bar has a game machine at each stool. The National Automobile Museum and Harrah's Casino is less than a 10-minute drive from SureStay Plus Hotel by Best Western Reno Airport. Lakeridge Golf Course is 4.6 miles from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
Other Amenities
` Airport Shuttle
` Business Center
` Casino
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Garden
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Outdoor pool (seasonal)
` Shuttle service (free)
` Shared lounge/TV area
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas

SureStay Plus Hotel by Best Western Reno Airport Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

John, Laughlin, NV, visiting Reno Stead Airport Wed, 17 September 2014

Made on-line rservations; put us in a beautiful suite. Great food and hospitality; would stay at this hotel again; 5 star in every respect.

Liked: Reno air races weekend.
Disliked: None.

2.5

Fair - 2.5 out of 5

Kirk Sat, 19 October 2019

Passable

Disliked: Ther first floor seems to have old plumbing. While showering each time someone flushed their toilet I was stunned by hot water.

5

Exceptional - 5 out of 5

Thomas Fri, 18 October 2019

Would recommend this hotel to...

Liked: Delicious breakfast. Waitress was very sweet

4.8

Exceptional - 4.8 out of 5

Wendy Wed, 16 October 2019

Brief but comfortable stay

Liked: Breakfast was lovely. Good choices.

3.2

Pleasant - 3.1 out of 5

David Mon, 14 October 2019

I

Disliked: Check in took over 45 minutes standing in line. One clerk working & was overwhelmed. Fireplace in my room would not ignite, called front desk & was told someone would come start it & sadly no one ever showed up & I paid a premium for a room with fireplace.

2.5

Fair - 2.5 out of 5

Kathy Sun, 13 October 2019

No Water!!!

Liked: Anything good was negated by waking up to no water.
Disliked: After arriving at the Reno Airport almost at 1:00 AM in the morning, I chose the hotel with the goal to go across the street, sleep in the next day, shower and get ready rested for an event at 11:30 AM. WRONG!!! There was no water!!! I called the front desk an was told ?the water was turned off at 8:00 AM.? ?Didn?t they tell you this when you checked in? Therewere signs everywhere.? NO, I was not told and the only sign I saw was that the restaurant no longer would accept room charges!!! Or I would have never checked in. As I was leaving it was amazing to see the housekeeper cleaning with no water. DON?T STAY HERE!!!

5

Exceptional - 5 out of 5

David Sun, 13 October 2019

Exceptional

Liked: Just across the street from the airport terminal. Less than ten minutes from their front door to check-in counter.
Disliked: Shuttle vans are very old and showing signs or their age.

4

Good - 4 out of 5

Peggy Sun, 13 October 2019

Good

3.8

Good - 3.8 out of 5

Alfio Sun, 13 October 2019

Solid value offering from BW.

Liked: Breakfast was not included, but the little kitchen downstairs did a good job.
Disliked: Of course the location is not very scenic, but being so close to the airport must be really convenient for business travelers.

3.6

Good - 3.5 out of 5

Byron Sat, 12 October 2019

Good

3.8

Good - 3.8 out of 5

Donna Sat, 12 October 2019

Good

Liked: Friendly staff
Disliked: Horrible room location! Rude, obnoxious party punks until late at night! Not staying here again!

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SureStay Plus Hotel by Best Western Reno Airport 1981 Terminal Way, Reno, NV