SureStay Plus Hotel by Best Western Plano

Will plan to stay next year.

Liked: Nice hotel.

I’m glad we stayed here...

Liked: Calm, clean, friendly, good breakfast, last minute stay and wonderful customer service ! Will book here again !
Disliked: I loved everything about my stay

Not again

Liked: Location
Disliked: My bathroom didn’t work i changed rooms 3 times

Very nice stay

Liked: Great staff and good breakfast
Disliked: Rooms need a little updating.

Pleasant

Liked: It was a quiet hotel. It was ok
Disliked: Found roach in closet. Shower wasn’t that great.

Disappointing

Passable

Pleasant

Disliked: There is no microwave at the breakfast hall. I have to go my room on the second floor to prepare my oat. You make oat available without microwave to make it. The elevator carpet is dirty and smells The bathtub has stains and the wc

Exceptional

Liked: Staff was very nice, friendly, and very helpful. Room was very nice, clean, and spacious.
Disliked: Issues with checking in due to using booking.com and had to pay for room again.

Great stay for the price

Liked: Location and amenities
Disliked: The Jets for the Jacuzzi did not work