SureStay Plus Hotel by Best Western Odessa

Good

Pleasant

horrible

Disliked: i was bitten all over my arms neck n legs by bed bugs i have already emailed trying to get my money back i will be filing more complaints i have a doctor telling me its bed bugs and have not slept from itchyness and hurting as well as i have pills i have to take and creams i have to put on my body

Exceptional

One of the worst places...

Liked: Proximity
Disliked: The room was a non-smoking room and I walked in and I found burn holes in the sheets in the comforters and asked to be moved. They weren’t busy they could’ve moved me, but they didn’t and told me they bring me new sheets and stuff in the morning to my liking, the Indian orientated man that place was very rude and asked me to leave the property. I didn’t do anything wrong. I was just there for the night and wasn’t rude to the lady the night before I asked for some clean sheets and she said it would be the next mornin

Pleasant

Disliked: First night I stayed electronic lock on door did not work

Exceptional

Pleasant

Liked: They solved our room change very fast.
Disliked: Our first room had not been serviced and the bedding was really dirty on both beds, the microwave was dirty. The new room had candy wrappers laying around.

Superb