Name: Quality Inn - Norman near University
Address: 309 Norman Center Ct, Norman, OK
Telephone: (888) 420-1676

Quality Inn - Norman near University Guest Reviews

Overall Average Score:

Pleasant (3.4 out of 5)

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Superb

Liked: Clean and quite
Disliked: Nothing

Pretty much lied about the...

Liked: The rooms were good clean and quiet
Disliked: They made me pay extra for my child.And then a deposit that I never got back

Exceptional

Very good

Exceptional

Liked: Staff was friendly and nice. Will stay there again.
Disliked: Nothing

Superb

Liked: Waffles were great. Good variety of foods to choose from.
Disliked: Eggs must be prepackaged as opposed to freshly prepared.

I will tell all my...

Liked: Great

Meet the expectations I had...

Liked: The breakfast was good. I would have liked bacon instead of sausage, just my perference.

Worst Staff, Management and facility,...

Liked: Absolutely nothing. Stated pet friendly, it was not. Because I am a totally disabled Veteran, and my mother has mild dementia, having service animals is the only reason for letting us stay.
Disliked: Elderly mother was in lobby without her service puppies. Our animals were not even taken out of the room yet, once we checked in. Because of personal family issues at our destination. We were checking out several hours later. As I was checking out, I was informed that my $200 refundable deposit ($100 per room)was not going to be returned because someone walked through the lobby with Dog feces on their shoes. My mother was blamed, because we were the only customers with animals checked in and she was seen earlier in the lobby. Simply incredible, and simple minded that an establishment can quickly come to a conclusion of “guilt” based on such a lack of factual evidence, but based on…”You must have been the crappy shoes” because we checked in with Service Animals.