Pleasant

All in all, not to...

Liked: Great location, nice older guy checked up in.
Disliked: Needs some updating.

Superb

Liked: Location was convenient and seemed safe
Disliked: None

Exceptional

Liked: The SureStay is a very affordable and clean hotel. The rooms and amenities are not upscale but if you want a clean and affordable stay in the Norman area this is a great choice. The staff was helpful and the rooms are serviced daily, which has been not

Bed bugs and no compensation

Liked: The friendly night staff who helped negotiate a partial refund after she saw the mattress in our room was infested with bed bugs.
Disliked: Our mattress was infested with dozens of bed bugs. Luckily we were moved to another floor with no bugs. Management did not respond or apologize to our concerns. Do NOT stay here. I had only heard of bed bugs prior to our stay here and have never been more horrified. We were offered 50% off our room for the night. Ridiculous and insensitive.

Good place to sleep and...

Liked: Most comfortable pillows and beds. Large fridge and microwave. Coffee pot and hair products great
Disliked: The walls and doors needed wiped down. It was dirty.

Very good

Liked: Location was great. Very clean.
Disliked: There was no breakfast served as stated.

Great Stay

Liked: Great location next to walkable dining, etc.
Disliked: Breakfast in a bag was disappointing but not horrible. Just wanted something hot.