Overall all the staff was...

Liked: Breakfast was pretty good. Staff gave excellent service from the front desk to the housekeeping staff. Liked how security was always out side after hours.
Disliked: I felt my room was a lil bit dated and only 1 tv in king suite room. I am a diamond platinum member. I think it’s a lot of smokers here that stay so the after smell of that messed with my allergies . Definitely need smoke inhibitors in rooms and hallways to the rooms.

Overall excellent stay decided to...

Liked: Very quiet and security very friendly and makes you feel safe. Staff and especially the front desk from overnight to morning very friendly and helpful with your needs and concerns.

Passable

Liked: The lady at the desk when we checked in was great! She tried to fix the mistake that was made. It was housekeeping that did not clean the room.
Disliked: I didn't get the room that was booked. The lady at the desk was helpful but, it was still not right. The a/c didn't work right. And the bed was so hard I didn't sleep.

Exceptional

Exceptional

Exceptional

Disappointing

Very good

Good