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SureStay Plus Hotel by Best Western Lubbock Medical Center

eef - (888) 406-7656
SureStay Plus Hotel by Best Western Lubbock Medical Center, 3901 19th Street, Lubbock, TX -(888) 406-7656
Area: Texas Tech University - Downtown Lubbock
(Map)
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (872 Ratings)
1.0 miles United Supermarkets Arena
v3 mins driving
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Texas Tech University is just a 5-minute drive from this SureStay Plus Hotel by Best Western Lubbock Medical Center. It features a 3-tier outdoor pool, on-site lounge and warmly decorated rooms with a 50-inch flat-screen TV. Free Wi-Fi, a microwave and a small fridge are featured in each room. Guests can relax in the comfortable lounge chair or use the work desk. A free area shuttle is available for guests' convenience, as well as a business center. A gym is also on site at SureStay Plus Hotel by Best Western Lubbock Medical Center. Guests can enjoy drinks at The Recovery Room Lounge, a full-service bar. A continental breakfast is offered daily including hot and cold items. Llano Estacado Winery is 20 minutes' drive from this hotel. The Science Spectrum Museum is 8 miles away and the Buddy Holly Center is 4 miles away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` outdoor pool
` telephone
` alarm clock
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Sofa
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Staff trained in safety protocol
` Food delivery
` balcony/terrace
` Accessible rooms through interior corridor available
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

SureStay Plus Hotel by Best Western Lubbock Medical Center Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

Write a review

2.5

Fair - 2.5 out of 5

Alejandro Thu, 28 August 2025

Passable

4.5

Wonderful - 4.5 out of 5

Stevens Tue, 26 August 2025

Superb

2

Disappointing - 2.0 out of 5

Flor Mon, 25 August 2025

Meh

Disliked: Was told No extra blankets available when requested. Lady at the desk was rude and was rushed to get of the pool in a rude way. No towels at pool.

3.5

Good - 3.5 out of 5

Jkg555 Mon, 25 August 2025

Good

Liked: Location is good. The attached bar was a bonus.
Disliked: The room had a musty smell. The pool had debris at the bottom so we skipped swimming.

4

Very Good - 4.0 out of 5

James Fri, 15 August 2025

Very good

1.5

Poor - 1.5 out of 5

Bardin Wed, 13 August 2025

I won't stay here again

Disliked: beds are terrible, to high, metal ring around mattress, pool has two sets of stairs, no hand railings so this place is not senior friendly. The bathroom door was to tight and made a loud sound every time you opened or closed it

4

Very Good - 4.0 out of 5

Gaylon Tue, 12 August 2025

Very good

0.5

Poor - 0.5 out of 5

Mari Mon, 11 August 2025

Bad

Liked: Nothing

5

Exceptional - 5.0 out of 5

Ricardo Mon, 11 August 2025

Exceptional

Liked: Location
Disliked: The bed is rough and old... It need to be change...

3.5

Good - 3.5 out of 5

Mike Sun, 10 August 2025

Overall, a good place to...

Liked: Could be better.
Disliked: Comfort of the beds

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SureStay Plus Hotel by Best Western Lubbock Medical Center 3901 19th Street, Lubbock, TX