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SureStay Plus Hotel by Best Western Lubbock Medical Center

eef - (888) 420-1645
SureStay Plus Hotel by Best Western Lubbock Medical Center, 3901 19th Street, Lubbock, TX -(888) 420-1645
Area: Texas Tech University - Downtown Lubbock
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3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (1017 Ratings)
2.6 miles from Lubbock centre
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Hotel Description
Texas Tech University is just a 5-minute drive from this SureStay Plus Hotel by Best Western Lubbock Medical Center. It features a 3-tier outdoor pool, on-site lounge and warmly decorated rooms with a 50-inch flat-screen TV. Free Wi-Fi, a microwave and a small fridge are featured in each room. Guests can relax in the comfortable lounge chair or use the work desk. A free area shuttle is available for guests' convenience, as well as a business center. A gym is also on site at SureStay Plus Hotel by Best Western Lubbock Medical Center. Guests can enjoy drinks at The Recovery Room Lounge, a full-service bar. A continental breakfast is offered daily including hot and cold items. Llano Estacado Winery is 20 minutes' drive from this hotel. The Science Spectrum Museum is 8 miles away and the Buddy Holly Center is 4 miles away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Sofa
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

SureStay Plus Hotel by Best Western Lubbock Medical Center Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

Write a review

1

Poor - 1.0 out of 5

Denise Thu, 24 April 2025

Don't stay here

Liked: The bed was nice.
Disliked: Obvious stain on the bedspread and more than one towel had particulate matter. Looked like a brown lugy.

4.5

Wonderful - 4.5 out of 5

Kelly Tue, 22 April 2025

Great room. Professional Staff. Clean...

Liked: Location. Access. Professionalism of staff. Although I personally did not have time to use any of the luxuries/amenities the hotel had to offer, i would definitely try to use this hotel again for future appointments/stays in Lubbock.
Disliked: The room only had one nightstand. One side of the bed had a nightstand. The other side of the bed had a small couch. I think there should have been a small table/stand in between the bed and the couch so that the person laying on that side would have a place to put their phone/water/tv remote/etc.

3.5

Good - 3.5 out of 5

Jimmy Mon, 21 April 2025

Good

2

Disappointing - 2.0 out of 5

Melissa Sun, 13 April 2025

Disappointing

Liked: Location
Disliked: It was basically like a motel, old not very clean, noisy because of tile floors in hallways.

5

Exceptional - 5.0 out of 5

Jorge Sun, 13 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Melisa Sat, 12 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Meadow Fri, 11 April 2025

Superb

Liked: Breakfast was good.
Disliked: When the doors close they are loud.

5

Exceptional - 5.0 out of 5

Richard Fri, 11 April 2025

Exceptional

2

Disappointing - 2.0 out of 5

Rydens Wed, 9 April 2025

Disappointing

Liked: I like how nice the manager Jay was. Very kind
Disliked: We had bed bugs in our room

4

Very Good - 4.0 out of 5

Justin Fri, 4 April 2025

Very good

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SureStay Plus Hotel by Best Western Lubbock Medical Center 3901 19th Street, Lubbock, TX