SureStay Plus Hotel by Best Western Litchfield

Overall it was good, located...

Liked: I liked the property and the location. The breakfast was pretty good too.
Disliked: The front desk girl was very unknowledgeable. I had to wait over 20 minutes for her to figure out how to check me in and I had a broken ankle standing there. She also told my relative my room was upstairs when my room began with a one. And she couldn’t tell me how much the hold would be on my card. These are regular hotel operations and if you don’t know how to do these items you should not be running the front desk by yourself.

it was a great stay

Liked: eggs, muffins ,sausage love the variety of tea
Disliked: nothing everything was good

Nice, no elevator. Ask about...

Liked: Great location and staff.
Disliked: We got in late due to flight delays. We were not told about the roofing and what time they started, so we were never able to catch up on sleep. The TVs didn’t work the whole stay…no mention…another disappointment after a funeral a wanting to wind down. Hoping that discounts will be offered because we could have stayed elsewhere and this place was recommended.

Very good

Very good

Weekend trip

Liked: Jetted tub in room, location
Disliked: Lack of comfortable chairs, bed not comfortable, dusty- like the room hadn't been cleaned in a few weeks. Gap under door allows for more sound from hallway. A kid was crying most of night, walking up and down hallway, finally some quiet, nope woke me up around 1:30am. Staff didn't seem to address it or move them to accommodate the rest of the patrons.Didn't find out about TV being out until we got there! That should of been communicated a few days prior to arrival, with plenty of time to cxl, if choose to.

Very good

Good

Superb