SureStay Plus Hotel by Best Western Lehigh Valley. Guest Reviews
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|3.8 miles from Bethlehem centre|
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Angela, Bethlehem PA, visiting The Wind Creek Event Center Sat, 30 November 2013
Liked: The staff was friendly. Room was clean and nice. Beds were comfy! The complimentary breakfast was fried potatoes, scrambled eggs, fruit and so on - tasted amazing. We will stay there anytime we go to that area.
Lee Tue, 12 October 2021
Liked: staff was friendly...breakfast, despite covid limitations, was better than other hotels I've been at.
Disliked: I'm sure they are understaffed, but the place was very dirty in the hallways (room was much better though) and the reno's weren't done very well...
Mary Mon, 4 October 2021
Liked: Room was clean and near the pool.
Debbie Mon, 27 September 2021
Liked: The outside and the lobby were nice.
Disliked: First off they put us in room 196 all the way in the back of the hotel. The room was very outdated and not very clean. There was mold and rust on the walls in the tub. The shower doors were off the hinges. I had to clean the towel rack and sink before I could use it. The floors needed a good washing and the cable was out most of the weekend. I would not recommend this place to anyone.
Brenda Sat, 25 September 2021
This place needs a lot...
Disliked: It smelled like dog
Michael Fri, 24 September 2021
Acceptable but could have been...
Liked: Courteous staff. Clean room. No elevator made it somewhat of a hardship though. Hallways had debris. Overall decent.
Disliked: Elevator. Cleanliness
Verified Hotel Guest Sun, 19 September 2021
Liked: The staff was friendly and the pool looked nice.
Disliked: Had to rescue the fiance from the bathroom when the door knob fell apart in his hand. Paint was peeling on the walls. Floors were dirty. Halls were extremely dirty and the entire hotel smelled like those cone shaped air fresheners and weed.
Eric Sun, 12 September 2021
Marlo Wed, 1 September 2021
Disgusting, Never Again
Disliked: This room was filthy. The cleaning staff needs to be fired IMMEDIATELY!!! There was renovated luxury vinyl flooring that's was installed somewhat recently and I don't think it was mopped since installed. There was mold growing on it. That's what we slept next too as it was by bed. The bath mat was black on the floor side just from stepping out of the shower. No working vent in the bathroom. The bathroom door didn't close. Thermostat was at 70 and everything in the room, bedding, floor, our clothing became damp. The coffee maker water reservoir had brown powdery residue (pic take after I tried to wipe it out). And to boot the corridor reeked of marijuana everyday all day the entire 6 day stay. NEVER again!!! I have a slew of pics but this form will only allow one for the room and one for the bathroom
Emily Thu, 26 August 2021
Liked: front desk was rude
Disliked: polite staff
Catelyn Thu, 26 August 2021
Liked: The room was very nice for the price. They also allowed us to check in late which was nice, we also really enjoyed the water and snacks provided at the lobby during all hours.