SureStay Plus Hotel by Best Western Keyser Guest Reviews
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Sherry Fri, 4 July 2025
Exceptional
Tim Wed, 25 June 2025
Fantastic hotel staffed by really...
Liked: The staff (Jen, Salem, Misty, Mike, Patty) were all very helpful and welcoming. They were understanding about the mistake I made in booking a room with only one bed and went out of their way to make us comfortable despite being completely booked and quite busy! It was also exceptionally clean.
Disliked: Nothing! Everything was great!
Dawn Mon, 23 June 2025
Exceptional
Margaret Mon, 16 June 2025
Exceptional
Liked: Location for our race we attended. The staff allowed us to check in early which we truly appreciate. They made cookies for us and we enjoyed them. Also I left my suitcase in the parking lot and they tracked me down along with our Friends to tell us I left it. They held onto it until we finished our race. Much appreciated and we will always stay here when we travel thru. Highly recommend
Randolph Mon, 2 June 2025
We will never stay at...
Disliked: I didn't like the first room, they gave me. It smelled like someone had a crab fest. The second room they gave me was by the elevator and laundry room. Had noise all night long.We went to breakfast at 7 am, and there was no food left. No attendant was available, so I asked the desk person, which came out and went into the kitchen to prepare more food.
Michelle Wed, 28 May 2025
Very good
Jean Fri, 9 May 2025
Very pleasant stay. Staff friendly...
Liked: Location good. Breakfast fine
Doris Tue, 6 May 2025
Nice hotel and location.
Liked: Beds were comfy.
Disliked: We were supposed to have handicap room but did not.
Sean Sat, 19 April 2025
Exceptional
Liked: Relaxing
Disliked: Nothing
Wallace Wed, 2 April 2025
Exceptional