SureStay Plus Hotel by Best Western Jackson Guest Reviews
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5.1 miles from Jackson centre |
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Keisha Thu, 18 April 2024
Superb
Liked: Staff was welcome to my needs
Disliked: Didn’t have a room available downstairs but did get accommodated
Leslie Thu, 18 April 2024
Exceptional
Smiley Wed, 17 April 2024
Other than the few issues,...
Liked: Location
Disliked: Extensive wait upon arrival to check in, water wasn’t hot in shower, no easy ice access.
Donna Wed, 17 April 2024
Bad
Kathleen Sat, 13 April 2024
Needs repair
Liked: The front desk staff were great, especially with what they had to work with. Breakfast was adequate.
Disliked: Extremely run down. Bathroom door was falling off the hinges, coffee pot had used pod in it, mold in bathroom. All of which made us question cleanliness.
Katlyn Thu, 11 April 2024
Passable
Liked: the check in and check out process was smooth. The location was fine, nothing sketchy.
Disliked: The room floor was sticky and sinking in, in the middle of the room, and the nonsmoking room smelled like mildew.
Jacquelyn Wed, 10 April 2024
Exceptional
Kengo Mon, 8 April 2024
A few hiccups that were...
Liked: Great breakfast. Staff went far above and beyond their calls of duty to make our stay most enjoyable.
Disliked: I needed a handicapped room and I reserved one. When we got to the hotel, there had been a mix up and they had already rented the only handicapped room they had. The staff then got together, fixed us up in a room with a walk in shower and we made it fine.
Angela Tue, 2 April 2024
Good stay for travellers.
Liked: We booked from our car on the highway and everything was fine when we got there. It was a rainy Friday night in early March. The room was very clean. The bed was comfortable and there was hot water in the shower. We were travelling with or year old puppy and were on the second floor. The hotel was really clean and the TV worked well.
Disliked: The area around was not that great for dog walking but it was rainy so we did not want to stay out that long.
Edwards Tue, 2 April 2024
Nice staff but housekeeping needs...
Liked: Staff is always friendly here
Disliked: We got a room with 2 beds.....my son pulled the covers back on his bed and there was 2 blood spots on the sheet!!!!!! Whoever made that bed had to have seen it, it was not some small stain, it was about the size of a nickel in 2 different spots. It was after 9pm and we were exhausted so he just slept in the bed with me.