SureStay Plus Hotel by Best Western Highland Poughkeepsie Guest Reviews
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Eric Mon, 1 September 2025
Lean rooms and very friendly...
Liked: Clean and good location
Disliked: No pool
Deborah Mon, 1 September 2025
Great place
Liked: All the staff were wonderful. Desk girl was very friendly for check in, and the lady in the morning was working her butt off working the front desk and keep the breakfast stocked on a Saturday morning when it was very busy and did it with kindness and a smile. Hard to come by this day.
Disliked: Our bathroom had no toilet paper or cups.
Amed Tue, 26 August 2025
Very good
Beatriz Fri, 22 August 2025
Exceptional
Liked: LocationPet friendly
Ronald Thu, 14 August 2025
Very good
Liked: Value.
Disliked: Room wasn't serviced during our visit. Floor and one bed dirty. Food left in fridge when we got there.
Beatriz Mon, 11 August 2025
Great hotel!
Liked: Location. Staff.Pet friendly,
Kaylee Mon, 4 August 2025
Bad
Disliked: Was charged twice. I prepaid through booking when i arrived at the hotel i was told i never paid and had to pay, so ontop of the $100 incidental fee i was charged again for the room itself. I called booking customer service they couldnt figure out what was going on and why the property didnt receive my prepayment, the property manager was supposed to be there the following day for booking to have them process the refund. I called the following day the manager still wasnt available and i still havent heard from booking or the property on what is going on with the refund. The coffee was also shit.
Burkhardt Sun, 3 August 2025
Short stay, pleasant experience!
Martin Sun, 3 August 2025
Happy
Liked: Clean and as advertised
Disliked: The breakfast could use a few fruits and vegetables
Margaret Fri, 1 August 2025
Decent accommodations, better than expected
Liked: Clean, comfortable and friendly staff, free breakfast
Disliked: A bit pricey for the location, on a busy highway